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29.07.2024
Team Leader - Outbound - Century City, South Africa
Cape Town
... WNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and ...
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WNS
29.07.2024
Team Leader - Inbound - Century City, South Africa
Cape Town
... lines and quality measures, whilst considering the needs of others so as to ensure that the overall goals and objectives are metSupports others by sharing knowledge and expertise which promotes effectiveness of individual performance and how this contributes to the team goal.Minimum ...
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WNS
Yesterday
Senior Group Manager - Operations
Cape Town
... WNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and ...
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WNS
Today
Team Leader - South Africa
Cape Town
... Time ManagementJob-Related Knowledge, Competencies & Skills Required HR Process Knowledge Stakeholder Management Report writing Sound working knowledge of the latest Microsoft packages (Word, Excel, PowerPoint & Outlook) Management skills Good understanding of the BPO industryAdditional ...
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WNS
Today
Quality Manager
Cape Town
... timelines and risk managementDeliver sampling and stratification strategy based on Compliance checks, Financial processes (volume & Value mix), Errors, Customer priorities & Agent performanceResponsible for driving performance to meet all Quality metrics, including SLA baselining, predictive ...
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WNS
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