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Yesterday
Learning&Development Manager
Cape Town
... including trainers, agents, and overall project attrition. responsible for team engagement, leadership, performance management, coaching and talent development. L&LD managers adhere to TTEC key performance objectives, indicators, metrics, and ratios ensuring maximum team performance. create and ...
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TeleTech Holdings, Inc.
Today
Head of BBBEE and Transformation
Cape Town
... sales functions to ensure all material is up to date with the success stories and case studies.• Compilation of relevant material for the Impact CAB meetings as well as In-the-Know sessions. What You Bring to the Role Education Level:• Relevant degree/ diploma (NQF level 7 – Management ...
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TeleTech Holdings, Inc.
Today
Learning & Development Manager
Cape Town
... including trainers, agents, and overall project attrition. Responsible for team engagement, leadership, performance management, coaching, and talent development. L&LD managers adhere to TTEC key performance objectives, indicators, metrics, and ratios ensuring maximum team performance. Create ...
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TeleTech Holdings, Inc.
Today
Specialist, Workforce Management
Cape Town
... ince 1982, we’ve helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. We talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you. TTEC is proud to ...
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TeleTech Holdings, Inc.
Today
Senior Training & Quality Manager
Cape Town
... inciples and learning styles and of learning models and learning cycles (ADDIE, Agile Learning, Learner Centered, etc.).Proven experience in improving performance through a Quality Management Tool, and / or experience working with call centre quality programs.Good understanding of the Customer ...
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TeleTech Holdings, Inc.
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