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15.09.2024
Customer Product Manager
City of Johannesburg Metropolitan Municipality
... search, Insights and Analytics Analyse Customer journey mapping processes and key performance indicators for insights, root cause analysis, trends and improvement opportunities. Conduct Market, Customer and Product research for insights and improvement opportunities. Conduct Voice of Customer ...
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SBV Services (Pty) Ltd.
15.09.2024
Continuous Improvement Manager
City of Johannesburg Metropolitan Municipality
... search focusing on innovative ways of customer service, cost reduction and implement within the industry and/or department Plan, evaluate, and improve the efficiency of business processes and procedures to enhance the quality, efficiency and output Staff Management Manage staff and oversee that ...
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SBV Services (Pty) Ltd.
14.09.2024
Software Development Manager
City of Johannesburg Metropolitan Municipality
... Managers to ensure smooth interfacing between vendors, internal designers, and business unitsAddress all system challenges escalations from the Service Delivery team to the vendor and ensure that they are resolved or that enhancements align with business requirements.Enhance stakeholder ...
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SBV Services (Pty) Ltd.
15.09.2024
Software Development Manager
City of Johannesburg Metropolitan Municipality
... Managers to ensure smooth interfacing between vendors, internal designers, and business units Address all system challenges escalations from the Service Delivery team to the vendor and ensure that they are resolved or that enhancements align with business requirements. Enhance stakeholder ...
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SBV Services (Pty) Ltd.
Yesterday
Technology Quality Assurance Manager
City of Johannesburg Metropolitan Municipality
... resolver groups to assure timeous feedback and delivery against promised outputs and SLA’s. Review the vendor's performance periodically to ensure the service meets the business quality standard. Stakeholder Management Foster a good working relationship with all stakeholders, internal and ...
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SBV Services (Pty) Ltd.
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