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Regional Head of BPO Operations
Johannesburg
Creating purposeful careers as we build the future of contact centre solutionsProvide strategic leadership to a multifaceted BPO operation.Responsibilities5 - 7 years senior contact centre management experience in the BPO sectorStrategic and tactical focusStrong analytical skillsIn-depth client ...
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Callforce
18.09.2024
Business Assurance Sales Consultant, Johannesburg
Johannesburg
... SGS is the world’s leading inspection, verification, testing and certification company. SGS is recognized as the global benchmark for quality and integrity. With more than 99,600 employees, SGS operates a network of over 2,600 offices and laboratories around the world.Primary ...
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SGS Academy
18.09.2024
Business Assurance Sales Consultant, Johannesburg
Johannesburg
... SGS is the world’s leading inspection, verification, testing and certification company. SGS is recognized as the global benchmark for quality and integrity. With more than 99,600 employees, SGS operates a network of over 2,600 offices and laboratories around the world.Primary ...
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SGS Academy
18.09.2024
Dialer Analyst
Johannesburg
... agent productivity.Identify and communicate any data anomalies or agent behavior issues to Senior Operations Team in real time.Dialer Incident ManagementRegular maintenance of the dialer.Understanding of client requirements and ensuring the correct Dialer strategy is implementedMonitor, analyse ...
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Callforce
18.09.2024
Insurance Team Leader
Johannesburg
... agents to achieve sales targets and deliver exceptional customer service. This role involves developing sales strategies, providing coaching and support to sales agents, and overseeing day-to-day sales operations to drive revenue growth and maximize profitability.Manage teams and ensure ...
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Callforce
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