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08.09.2024
Client Service Consultant
Johannesburg
... Consultant who will be based in Parktown. To offer world class products and services to clients, whilst achieving targets in an inbound and outbound call centre environment. Key Responsibilities Accurately capture client information on the relevant system. Execute broker requests within the ...
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Sanlam Limited
07.09.2024
Customer Service Agent
Johannesburg
ROLE SUMMARY The Customer Service Agent is accountable for customer vehicle breakdowns and is required to understand his/her role as a brand ambassador by providing positive brand experiences to all customers. They will receive and record customer car breakdowns and be responsible for linking the ...
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Digicall Group
07.09.2024
Customer Service Team Leader
Johannesburg
... Management recommendations are implemented. Maintain 80% service level agreement and maximum 5% abandoned rate on all Inbound telephone lines. Ensure that sufficient staff are on duty and arrange for additional staff, as and when required. Test all phones and systems to ensure it works properly ...
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Digicall Group
07.09.2024
Customer Services Frontline Agent
Johannesburg
ROLE SUMMARY The primary interface between a company and its customers are the frontline call centre agents. Frontline agents are responsible for receiving inbound calls from customers who require assistance or information. The main function of the customer service department is to deliver superior ...
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Digicall Group
Yesterday
Client Service Consultant
City of Johannesburg Metropolitan Municipality
... Consultant who will be based in Parktown. To offer world-class products and services to clients, whilst achieving targets in an inbound and outbound call centre environment. Key Responsibilities Accurately capture client information on the relevant system. Execute broker requests within the ...
More »
Sanlam Limited
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