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Senior Call Centre Sales Manager
Johannesburg
... sales, and quality targets.Continually review internal systems, procedures, and processes to ensure resource and operational efficiency, and make appropriate recommendations for any required changes.Ensure all customer questions and complaints are resolved in a timely manner.Brainstorm with the ...
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Callforce
30.08.2024
Regional Head of BPO Operations
Johannesburg
Creating purposeful careers as we build the future of contact centre solutionsProvide strategic leadership to multifaceted BPO operation.5 -7 years senior contact Centre management experience in BPO sectorStrategic and tactical focusStrong analytical skillsIn-depth client interfaceSalary negotiable ...
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Callforce
30.08.2024
HR Head
Johannesburg
Creating purposeful careers as we build the future of contact centre solutionsWork closely with Operations to ensure our people initiatives reap the desired results, whether it be employee engagement, employee satisfaction, query handling, etc.Ensure the HRBP’s are handling all IR related matters ...
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Callforce
30.08.2024
Team Leader International Campaign
Johannesburg
... Sales or selling background. Proven track record Ability to resolve customer complaints. Understanding of HR and IR policies ·Ability to work in a pressurized environment.Technical aptitude ·Excellent communication skills (written and verbal).Ability to handle escalations and take ...
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Callforce
Today
IT Helpdesk Support
Johannesburg
Creating purposeful careers as we build the future of contact centre solutionsResponsibilities:Support operations and other support services with helpdesk requests.Attend to tickets logged in a timely and efficient manner.Raise any deviations with the Head of IT.Ensure employees are adhering to IT ...
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Callforce
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