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Yesterday
Customer Service Team Manager – Financial Services - South Africa
Cape Town
... Team Manager – Financial Services - South AfricaFull-timeWNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, ...
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WNS Global Services
02.07.2024
Quality Group Manager
Cape Town
... Team in order to execute the departmental strategic goals through reports, feedback, insights and trends to stakeholders according to agreed standards.Manage 'Next-Gen' Quality by consistently 'Raising-the-bar' on service-delivery standards & enable low-risk & zero-surprises BAU.Ensure best use ...
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WNS Global Services
02.07.2024
Team Leader - PE - South Africa
Cape Town
... team of advisors while ensuring that we offer the best service to all our customers.Key responsibilities:• Inspire your team through coaching to deliver service excellence;• Identify opportunities to make improvements to customer experience;• To develop a focused and high performing team;• To ...
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WNS Global Services
10.07.2024
Team Leader - Durban - South Africa
Cape Town
... Sales environment.• Gathering information to analyse problems and generate solutions in taking the initiative by going beyond job remit and identify areas for improvement with a “can do” attitude.• Understands the Business in that you are aware of the business strategy, products, service and ...
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WNS Global Services
Yesterday
Team Leader - Collections - Utilities Contact Centre
Cape Town
... team of Senior Associates to create a customer centric and high performance culture through, effective management of people, metrics and projects, with the objective of generating and the retention of business and revenue, through continuous improvement.Key Responsibilities Areas:PeopleTo ...
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WNS Global Services
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