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15.08.2024
Customer Service Agent – Financial Services - South Africa
Cape Town
... resolve their queries in a manner that meets and exceeds the needs of our customers and limits any reputational damage to the brand. This is done in-line with our strategic intend, operational policies and applicable regulations. The role forms part of the overall value chain in partnership ...
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WNS Global Services
16.08.2024
Customer Service Team Manager – Financial Services - South Africa
Cape Town
... resolved and to eliminate ongoing impact• Analyses MI, process effectiveness in order to make recommendations and drive process improvements• Resolve escalated complaints, issues and problems, which may include further escalation as required, to achieve the best possible outcome for the ...
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WNS Global Services
15.08.2024
Customer Service Team Manager – Financial Services - South Africa
Cape Town
... resolved and to eliminate ongoing impact • Analyses MI, process effectiveness in order to make recommendations and drive process improvements • Resolve escalated complaints, issues and problems, which may include further escalation as required, to achieve the best possible outcome for the ...
More »
WNS Global Services
16.08.2024
Senior Group Manager - Call Centre Operations Night Shift
Cape Town
... Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Telecommunications, Travel and Utilities. Globally, the group’s over 41,000+ Professionals serve across 60 delivery centers in 16 countries worldwide, including China, Costa ...
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WNS Global Services
16.08.2024
Assistant Manager - Operations - Business Collections - South Africa
Cape Town
... Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Telecommunications, Travel and Utilities. Globally, the group’s over 41,000+ Professionals serve across 60 delivery centers in 16 countries worldwide, including China, Costa ...
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WNS Global Services
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