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Today
Senior Group Manager - Operations
Cape Town
... Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, ...
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WNS (Holdings) Limited (ADR)
13.08.2024
Senior Group Manager - Operations
Cape Town
... experienceKnowledge, Skills and Attributes:·Leadership·Effective coaching skills·Planning and organizational skills·MS Office at an advanced levelQualificationsProven track record of 5 years’ experience as senior operations manager·Experience in a contact center/BPO environment·#J-18808-Ljbffr ...
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WNS (Holdings) Limited (ADR)
03.08.2024
Group Manager - Transactional Quality
Cape Town
... operations team and/ or client to report on QA analysis Manage and handle internal and external escalations Create, maintain or update business intelligence tools, databases, dashboards, systems, or methods Manage timely flow of business intelligence information to users Maintain library of ...
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WNS (Holdings) Limited (ADR)
Today
Group Manager - WFM
Cape Town
... Operations and Client in Forecasting & Capacity Planning needs.Resolving First-level escalations & assess customer’s needsMotivating Team through effective management, career development.Analysis of reports including process dashboards & initiate appropriate action plans.Supporting the ...
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WNS (Holdings) Limited (ADR)
27.07.2024
Assistant Manager IT
Cape Town
... operations team. Act as a point of escalation for customers and manage their expectations. Ensure the alignment of technology, process and people to business objectives Monitor all projects and prepare schedule of all work within required timeframe and coordinate with resource managers and ...
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WNS (Holdings) Limited (ADR)
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