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01.09.2024
Manager, Admin
Cape Town
... Apex procedures; Review of Company Secretarial and administrative work done by team as appropriate; Providing technical support to the team; Joining client calls; Dealing with intermediaries; Encourage strong cross country relationships with teams and maintain relationships with other ...
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Apex Group Ltd
15.08.2024
German Customer Service Associate (CSA) - Order manager
Cape Town
As a Customer Service Associate (CSA) - Order Manager, you will manage the end-to-end process of customer orders, leveraging your technical skills and service management knowledge to ensure efficient and accurate order handling. Key Responsibilities: Oversee and manage customer orders from ...
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Surgo PTY Ltd
15.08.2024
German Customer Service Associate (CSA) - Incident Lifecycle Manager
Cape Town
... olders regarding incident status. Utilize ITIL principles to handle incidents according to established procedures. Apply basic technical understanding of IT and networking to support incident resolution. Demonstrate confident and competent behavior when interacting with customers, particularly ...
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Surgo PTY Ltd
15.08.2024
German Customer Service Associate (CSA) - Network Operator
Cape Town
We are looking for German speaking CSA's - this is a WFH opportunity As a Customer Service Associate (CSA) - Network Operator, you will play a crucial role in providing outstanding support to customers. You will handle network-related inquiries and issues while leveraging your IT and network ...
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Surgo PTY Ltd
31.08.2024
CSR Junior Team Supervisor - German
Cape Town
Overview: The CSR Junior Team Supervisor - German assists the CSR Team Supervisor in managing the team of German-speaking CSRs. This role involves supporting daily operations, handling escalated issues, and ensuring that customer service standards are maintained. The Junior Supervisor also plays a ...
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Surgo PTY Ltd
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