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21.07.2024
KYC Verifications Officer
Cape Town
... limited to): To verify and validate documentation and information supplied by customers when signing up for new accounts. Guide customers that are rejected on how to be verified, via call, chat, or email. Merge duplicate profiles. Keep up to date on any process and regulatory changes. Report ...
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Mukuru
20.07.2024
Quality Assurance Coach Assistant
Cape Town
... standard operating procedures. Provide coaching and feedback to customer service representatives to improve performance and adherence to quality standards. Attend team calibration sessions to assess product and process knowledge alignment. Gather insights in preparation for monthly product ...
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Mukuru
20.07.2024
Quality Assurance Coach Assistant
Cape Town
... standard operating procedures. Provide coaching and feedback to customer service representatives to improve performance and adherence to quality standards. Attend team calibration sessions to assess product and process knowledge alignment. Gather insights in preparation for monthly product ...
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Mukuru
Yesterday
Software Engineer Team Lead
Cape Town
... management functions to ensure the smooth running of the development teamProvide team with clear performance standardsMonitor staff compliance to HR policies and proceduresConduct the recruitment and promotion of staff in line with HR policies and proceduresEffectively motivate and identify ...
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Mukuru
Yesterday
High Risk KYC Verifications Officer
Cape Town
... limited to):To verify and validate documentation and information supplied by customers when signing up for new accountsKeep up to date on any process and regulatory changesTo report any suspicious activities on customer accountsTo make outbound calls to customers in order to carry out security ...
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Mukuru
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