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20.07.2024
General Manager: Operations
Cape Town
... Operations. This will include:Achieve and exceed all client KPI’s and manage the day to day relationship with our Retail Clients.You will lead the Customer Services and Sales Departments by creating and instilling a customer services sales culture in a customer-centric and high-performance ...
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WNS
20.07.2024
Operations Manager - Retail Contact Centre
Cape Town
... Operations for our new Retail Client.Your duties will include, but not be limited to the following: Achieve and exceed all client KPI’s and manage the day to day relationship with the client. Achieve the Operations Financial Targets Ensuring you have a happy workforce. Team development and ...
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WNS
Yesterday
Quality Group Manager
Cape Town
... Green BeltMS OfficeTravel experienceExperience RequiredEssentialMinimum 3 years transactional quality / contact centre operational management experienceMinimum 3 years travel management experienceComputer literacy (MS Office) at an intermediate level - particularly MS ExcelPreferredContact ...
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WNS
27.06.2024
Group Manager - Operations
Cape Town
... data, as well as to improve team performance and processes through insights which supports the overarching objective of a customer centric environment. Financials:To maintain productivity by ensuring all staff adhere to schedules while managing IR and payroll queries efficiently. Qualifications ...
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WNS Global Services
28.06.2024
Group Manager - Operations
Cape Town
... data, as well as to improve team performance and processes through insights which supports the overarching objective of a customer centric environment.Financials:To maintain productivity by ensuring all staff adhere to schedules while managing IR and payroll queries ...
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WNS Global Services
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