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13.08.2024
Deputy Manager - Operations
Cape Town
... resolved in a timely manner and that customers are satisfied with the service they receive.Reviewing call logs and evaluating call quality to identify areas for improvement.Communicating with clients to schedule appointments and answer questions about products and services.Fostering a positive ...
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WNS (Holdings) Limited (ADR)
13.08.2024
Assistant Manager - WFM
Cape Town
WNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional ...
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WNS (Holdings) Limited (ADR)
Yesterday
Assistant Manager - Operations
Cape Town
... Manager will manage team of 15-25 staff and will be responsible for day-to-day operations.This role also requires him/her to liaise with the clients on a daily/weekly basis and ensure contractualdeliverables are met.Ø Drive team performance, KPI management, reporting, absenteeism, attrition, ...
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WNS (Holdings) Limited (ADR)
Yesterday
Deputy Manager - WFM
Cape Town
... Manager in BPO WFM department for a minimum of 2 years.Should have knowledge/hands on experience in generating – Long Range Forecasting and Capacity PlanningExcellent communication skill in oral and writtenExperience in Client and Stakeholder managementGood Knowledge of MS-Office and Power ...
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WNS (Holdings) Limited (ADR)
Yesterday
Group Manager - WFM
Cape Town
WNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional ...
More »
WNS (Holdings) Limited (ADR)
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