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Yesterday
General Manager: Operations
Cape Town
... managerMinimum 3 years' experience in operational sales and/or retentionsThorough knowledge of contact center technologyComputer literacy (MS Office) at an advanced level (Word, Excel, PowerPoint)PreferredProven ability in managing a high performing environment in sales and/or retentionsContact ...
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WNS
Yesterday
Operations Manager - Retail Contact Centre
Cape Town
... manager Thorough knowledge of contact center technology Computer literacy (MS Office) at advanced level (word, excel, PowerPoint)Preferred Proven ability in managing a high performing environment in sales and/or retentions Contact Centre Leadership People management Stakeholder management ...
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WNS
16.07.2024
Director - Transitions
Cape Town
... Managers who execute these transitionsManage and resolve issuesBuild close rapport with key client managers, internal, and external stakeholdersOwning compliance and continuous improvement to the WNS transition methodologyStrong focus on positive transition outcomes:Achievement of deal ...
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WNS
Yesterday
Quality Manager
Cape Town
... managers and their teams in order to execute the departmental strategic goals to all stakeholders. Deliver 'Next-Gen' Quality by consistently 'Raising-the-bar' on service-delivery standards & enable low-risk & zero-surprises BAU. Ensure best use of systems and technology to deliver effectively ...
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WNS Global Services
Yesterday
Group Manager - Operations
Cape Town
... managers to create a customer centric and high performance culture through, effective management of people, metrics and projects, with the objective of generating and the retention of business and revenue, through continuous improvement.Key Responsibilities Areas:People:To engage and support ...
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WNS Global Services
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