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31.05.2024
Assistant Manager - Operations
Cape Town
... Manager will manage team of 15-25 staff and will be responsible for day-to-day operations.This role also requires him/her to liaise with the clients on a daily/weekly basis and ensure contractualdeliverables are met.Ø Drive team performance, KPI management, reporting, absenteeism, attrition, ...
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WNS (Holdings) Limited (ADR)
31.05.2024
Deputy Manager - WFM
Cape Town
... Manager in BPO WFM department for a minimum of 2 years. Should have knowledge/hands on experience in generating – Long Range Forecasting and Capacity Planning Excellent communication skill in oral and written Experience in Client and Stakeholder management Good Knowledge of MS-Office and Power ...
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WNS (Holdings) Limited (ADR)
02.06.2024
Assistant Manager - Operations
Cape Town
... Manager will manage team of 15-25 staff and will be responsible for day-to-day operations.This role also requires him/her to liaise with the clients on a daily/weekly basis and ensure contractualdeliverables are met.Ø Drive team performance, KPI management, reporting, absenteeism, attrition, ...
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WNS (Holdings) Limited (ADR)
02.06.2024
Deputy Manager - WFM
Cape Town
... Manager in BPO WFM department for a minimum of 2 years.Should have knowledge/hands on experience in generating – Long Range Forecasting and Capacity PlanningExcellent communication skill in oral and writtenExperience in Client and Stakeholder managementGood Knowledge of MS-Office and Power ...
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WNS (Holdings) Limited (ADR)
09.06.2024
Group Manager - WFM
Cape Town
... First-level escalations&assess customer’s needs Motivating Team through effective management, career development. Analysis of reports including process dashboards&initiate appropriate action plans. Supporting the Ops/Stake holders on internal and client calls, ensuring value-added inputs are ...
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WNS (Holdings) Limited (ADR)
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