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16.06.2024
Assistant Manager - WFM
Cape Town
... all routing anomalies using real time monitoring applications. Oversees and maintains the Workforce Management (WFM) Platform / System from Scheduling perspective Identifies real time call volume interruptions and system outages that impact contact center performance. •Escalates contact center ...
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WNS (Holdings) Limited (ADR)
17.06.2024
Assistant Manager - WFM
Cape Town
... all routing anomalies using real time monitoring applications.Oversees and maintains the Workforce Management (WFM) Platform / System from Scheduling perspectiveIdentifies real time call volume interruptions and system outages that impact contact center performance.•Escalates contact center ...
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WNS (Holdings) Limited (ADR)
21.06.2024
Senior Group Manager - Transactional Quality
Cape Town
... Manager - Transactional Quality Full-time WNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and ...
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WNS (Holdings) Limited (ADR)
23.06.2024
Senior Group Manager - Transactional Quality
Cape Town
... Manager - Transactional QualityFull-timeWNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and ...
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WNS (Holdings) Limited (ADR)
28.06.2024
Manager: Workforce Management - US Insurance Campaign
Cape Town
... Manager: Workforce Management - US Insurance Campaign Full-time WNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, ...
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WNS (Holdings) Limited (ADR)
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