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17.06.2024
Senior Training & Quality Manager
Cape Town
... inciples and learning styles● Good understanding of the learning models and learning cycles (ADDIE, Agile Learning, Learner Centered, etc.)● Proven experience in improving performance through a Quality Management Tool, and / or experience working with call centre quality programs● Good ...
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TeleTech Holdings, Inc.
16.06.2024
Senior Training&Quality Manager
Cape Town
... inciples and learning styles ● Good understanding of the learning models and learning cycles (ADDIE, Agile Learning, Learner Centered, etc.) ● Proven experience in improving performance through a Quality Management Tool, and / or experience working with call centre quality programs ● Good ...
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TeleTech Holdings, Inc.
13.06.2024
Culture and Engagement Lead
Cape Town
... including activities designed to foster associates well-being and engagement aligned with their unique organizations culture and values while integrating in the business core culture values. The Culture and Engagement Lead works on problems of diverse scope and complexity ranging from moderate ...
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TeleTech Holdings, Inc.
13.06.2024
Culture and Engagement Lead
Cape Town
... including activities designed to foster associates well-being and engagement aligned with their unique organizations culture and values while integrating in the business core culture values. The Culture and Engagement Lead works on problems of diverse scope and complexity ranging from moderate ...
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TeleTech Holdings, Inc.
24.06.2024
Call Center Operations Director
Cape Town
... include:o Forecasting accuracyo Revenue and margin goalso Client, customer, and Employee satisfaction scoreso Call volume projectionso Contractual bonus goalso Contractual client metric goalsWhat You Bring to the Role• Associate degree, technical school, or equivalent work experience• 4 years+ ...
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TeleTech Holdings, Inc.
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