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Creating purposeful careers as we build the future of contact centre solutionsThe VodaPay Customer Care Close Loop Consultant is responsible for recovering poor service experiences for Vodapay customers that rate Vodapay service surveys on the App, Tobi, and also live chat. These consultants will be ...

... CallForce.MAIN AREAS OF RESPONSIBILITYEnsure that all assets are insured and damages to assets are claimed on timeEnsure all assets are recorded and barcoded in the asset registerPerform physical asset verification and submit reportsEstablish the asset management capability of the ...

... national quality teamMonthly repeat call analysis reportMonthly top ten agents incurring the highest repeats (deep analytical report)Quality AssuranceDaily Quality Assessments completed (the number of Assessments is dependent on various and /or other more urgent requirements that may be ...

... national center is required (COLD CALLING)Typing speed of minimum 35 wpmKey Competencies and Skills:Salary Per productive hour, shift and travel allowance provided and incentives.Working Hours:Rotational shifts from 15h00pm – 04h00am (US HOURS)Transport provided.Successful candidates will ...

... CallForce is seeking a dynamic individual to provide leadership over multiple campaigns in a rapidly growing BPO operation. You will be responsible for driving sales and managing operations in our outbound campaigns, for our global clients, mainly America and Australia. You are required to ...