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05.06.2024
Business Acquisition Consultant
Cape Town
... Call Centre Industry. We are dedicated to revolutionising talent acquisition, and we need your expertise to explore untapped markets and forge new alliances.The Role: As a Business Acquisition Consultant, you will be at the forefront of our growth strategy. Your mission is to identify and ...
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Call Centre Staffing
31.05.2024
On call Agent
Cape Town
... calls and emails* Booking confirmations with clients* Handing immigration documents* Holding face to face interviews as and when required* Carrying out DBS checks and verifying ID checks within a timely manner* Managing and maintaining an internal database and external portals* Ensuring ...
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Callforce
31.05.2024
Call Centre Team Manager
Cape Town
... Call Centre Agents to createand deliver amazing customer experiences. Support and motivate your team to ensure they’re on trackto meet client goals. Handle customer escalations, contribute to creating a positive work environment.• Leading and managing a team of Call Centre Agents to achieve ...
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Callforce
31.05.2024
Call Centre QA Analyst (Nightshift)
Cape Town
... calls sent to internal staff & score the agent based on analysis & align all process and quality related concerns)Client Feedback & AlignmentEscalations (Client Journeys) done daily (call analysis of query)ReportingWeekly reporting of CEO escalations that are analysedCalibration Weekly reports ...
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Callforce
05.06.2024
Recruitment manager contact center
Cape Town
Are you a seasoned recruitment professional looking to lead a dynamic team in a vibrant city? We are currently seeking a talented Recruitment Manager to join our team in Cape Town. Key Requirements: - Proven experience in recruitment at a managerial level - Strong understanding of recruitment best ...
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