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03.09.2024
Team Leader – Travel Call Centre (Sabre) (Night Shift)
Cape Town
Job DescriptionWe are looking for professional, high performance individuals, with sound leadership and problem solving skills, to lead a team of Agents to create a customer centric and high performance culture through effective management of people, metrics and projects, with the objective of ...
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WNS Global Services
03.09.2024
Team Leader - South Africa
Cape Town
... payroll queries efficiently.Qualifications• Grade 12/Matric· Tertiary qualification in management will be beneficialExperience, Knowledge, Skills and Attributes Required:· A proven track record of delivering against client, customer and business outcomes• 2 years’ experience working within an ...
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WNS Global Services
04.09.2024
Operations Trainer - Utilities Contact Centre
Cape Town
Job DescriptionThe purpose of the Operations Trainer role is to deliver product and technical training to their assigned operational business unit. The role of a learning and development professional is a vital component in ensuring agents and operational teams are equipped with all the necessary ...
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WNS Global Services
03.09.2024
Trainer - South Africa
Cape Town
Job DescriptionThe purpose of the Operations Trainer role is to deliver product and technical training into assigned operational business units. Key responsibilities:Training Delivery: Conduct new starter training as well as refresher, up-skilling and cross skilling training;Assessment: Assessments ...
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WNS Global Services
03.09.2024
Team Leader - Collections - Utilities Contact Centre
Cape Town
... payroll queries efficiently.Behavioural Traits RequiredCommunication and written skillsProblem solvingAnalytical ThinkingConflict ManagementStrategic ThinkingTime ManagementJob-Related Knowledge, Competencies & Skills RequiredHR Process KnowledgeStakeholder ManagementReport writingSound working ...
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WNS Global Services
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