Management Consultant First National Bank Quest Staffing Solutions Jobs in Bellville | 6

... National Certificate/ Vocational Call centre experience. Chat experience Experience with Predictive Dialler, AWS Connect and MS Teams Proficiency in an African language Call centre processes and procedures Customer care and service protocol What you will be doing Client Engagement: Call or chat ...

... solutions and proceed with the application process.Build and maintain strong relationships with customers throughout the sales process.Meet or exceed monthly and quarterly sales targets set by the company.Adhere to all regulatory requirements and internal policies governing the sale of loan ...

... management of expectations whilst utilising available resources, including referral to other stakeholders/departmentsOffer administration and business support in facilitating the completion of requests within published service level agreements.Formulate structured reports to Snr BDM’s, BDM’s ...

... management of these risks. Qualification and Experience: Relevant bachelor's degree – bachelor’s degree majoring in Finance, Economics or Actuarial Science (Hons). CAIA, CFA, MCom advantageous FAIS Accreditation / RE 5 Advantageous Multi-lingual advantageous Minimum of 3-5 years investment ...

... management skillsExceptional customer service skillsExcellent computer skills and telephone etiquette are a mustDuties and Responsibilities:Assisting customers to purchase our products and their branding requirementsProvide exceptional customer serviceCoordinate with team members and ...