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... Support for Contact Center users. To support End users at the Contact Center and to ensure maximum uptime and productivity for all users(Minimum downtime/impact for users as a result of IT issues and requests within SGT’s control). Responsible for the timely and effective response to IT user ...

Who are we?Company Group Technology is responsible for the provision of a digitally enabled technology service as a group COE, drive business and transformation and provide group-wide digital and data architecture. We operate the various technology platforms and shared services, ensure Cyber and ...

... Supports PI Planning by facilitating timeous team breakouts and helps them identify their respective backlogs and dependencies.Guides the PO in elaboration to capture the key requirement details within Company's ecosystem.Facilitates and ensures that the squads conduct the backlog refinement ...

... Communicate security risks and recommendations to technical and non-technical audiences effectively.QUALIFICATIONS AND EXPERIENCEBachelor’s degree in information security, Computer Science, or a related field.Professional certifications such as CISSP, CISM, or equivalent.10 years of development ...