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27.08.2024
Call Center Agent - Inbound - Century City, South Africa
South Africa,
... standard maintaining accurate and secure records • Understand and adhere to the company and department standards, policies and procedures • Adhere to procedures, in particular, to promote a culture where customers are treated fairly and are properly informed • Customer service • Pro-active ...
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WNS (Holdings) Limited (ADR)
15.08.2024
Assistant Manager - WFM
Durban
... Manager in BPO WFM department for a minimum of 2 years. Should have managed a team. Should have knowledge/hands-on experience in generating Long Range Forecasting and Capacity Planning. Excellent communication skills in oral and written. Should have experience in Client and Stakeholder ...
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WNS (Holdings) Limited (ADR)
19.07.2024
Deputy Manager - Transactional Quality
Durban
Job Description Ensuring the attributes of Quality Management System like Sampling methodology, metric and tool design, calibrations, feedback compliance, client satisfaction, and complaint management are designed properly and implemented Ability to do Deep dive, RCA and create control plans along ...
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WNS (Holdings) Limited (ADR)
08.09.2024
Deputy Manager - WFM
Cape Town
... Manager in BPO WFM department for a minimum of 2 years. Should have knowledge/hands-on experience in generating Long Range Forecasting and Capacity Planning. Excellent communication skills in oral and written. Experience in Client and Stakeholder management. Good knowledge of MS-Office and ...
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WNS (Holdings) Limited (ADR)
09.06.2024
Group Manager - WFM
Cape Town
... Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Telecommunications, Travel and Utilities. WNS South Africa has been in operation since 2003 and built a reputation as the ...
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WNS (Holdings) Limited (ADR)
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