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12.08.2024
Quality Assurance Coach (Caredesk)
Randburg
... TRACKER requires the services of a Quality Assurance Coach/Assessor in the Customer Experience Caredesk Department, based at Head Office in Johannesburg. The candidate will be responsible for ensuring that agents adhere to quality standards and procedures, monitoring and evaluating performance, ...
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Tracker South Africa
20.08.2024
Skills Coach - Acquisitions (Internal Vacancy)
Randburg
... sales Location: Randburg Contract: Permanent Remuneration: Market Related EE position: Yes Introduction The primary objective for appointing a Skills Coach in the Contact Centre includes providing, monitoring, evaluating and recording effective training activities. To design training material ...
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Tracker South Africa
Yesterday
Team Leader: Data Center
Randburg
... people management, have a strong technical understanding and the drive and vision to take Tracker Data Center Operations to the next level. The successful candidate will have experience creating/devising strategies, mentoring people at all levels, sponsoring projects, and proposing technical ...
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Tracker South Africa
Yesterday
Technical Support Analyst: Video Helpdesk X2
Randburg
... Tracker requires the services of a Technical Support Analyst in our Technical Support Department. The incumbent will be responsible for diagnosing customers’ in-vehicle camera (AI Dashcam and MDVR) issues, such as investigating user complaints, troubleshooting, and resolving in-vehicle camera ...
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Tracker South Africa
Yesterday
Incident Management Coordinator
Randburg
... Tracker is looking for an Incident Management Coordinator to manage and ensure that the systems major incidents are attended to timeously, always escalated and communicated accordingly and provide incidents reports and RCA to management. SLA Management Ensure SLA adherence for internal/external ...
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Tracker South Africa
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