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26.04.2024
Supervisor – Customer Value Maximization
Randburg
... standards and deadlines. Manage department resources as required to support customer demands and business needs. Drive the creation and delivery of department Service Level Agreements through strict compliance with all incoming calls; turnaround times; customer & partner expectations and lead ...
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Tracker South Africa
26.04.2024
Technical Support Analyst
Randburg
... standards to be implemented within the business. · Drive the effective handover between CAB Handover and UAT/Training as per the agreed procedures. · Mapping of new processes and drafting of new documentation. · Statistical reporting on product performance. · Evaluate and asses current ...
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Tracker South Africa
27.04.2024
Manager: Compliance and Investigations
Randburg
... standards. Establish quality and performance standards for the Critical Services division and measure adherence to them continuously. Ensure the optimal allocation of resources to meet performance, quality, and customer requirements. Ensure the implementation of formal processes to support the ...
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Tracker South Africa
24.04.2024
Quality Assurance Coach (Product Support)
Randburg
... standards and procedures, monitoring and evaluating performance, identify areas of improvement and ensure consistency in delivering high-quality customer experience. · Document and evaluate all assessments using the scorecard against specified standards. · Recommend potential training and ...
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Tracker South Africa
24.04.2024
Supervisor – Customer Value Maximization
Randburg
... standards and deadlines. Manage department resources as required to support customer demands and business needs. Drive the creation and delivery of department Service Level Agreements through strict compliance with all incoming calls; turnaround times; customer&partner expectations and lead to ...
More »
Tracker South Africa
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