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20.08.2024
Skills Coach - Acquisitions (Internal Vacancy)
Randburg
... projects rollouts – understanding the scope of the project; compiling/documenting standard operating procedures and training manuals where applicable and facilitation of training sessions Call listening&coaching (including side by side coaching) of agents Calibration sessions to improve call ...
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Tracker South Africa
12.08.2024
Quality Assurance Coach (Caredesk)
Randburg
... projects and quality assurance standardization. Minimum Requirements: Matric. Minimum of 3 years Customer Service Call Centre experience. 1 year Quality Assurance Coach experience, preferably in a similar industry. Proficient in Microsoft Office suite (Word and Excel). Good understanding of the ...
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Tracker South Africa
09.08.2024
Technical Support Analyst: Video Helpdesk X2
Randburg
... Tracker requires the services of a Technical Support Analyst in our Technical Support Department. The incumbent will be responsible for diagnosing customers’ in-vehicle camera (AI Dashcam and MDVR) issues, such as investigating user complaints, troubleshooting, and resolving in-vehicle camera ...
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Tracker South Africa
06.08.2024
Team Leader: Data Center
Randburg
... projects, and proposing technical solutions. This position involves leading teams in Server Support, VMware Support, SAN/Array Support, Backup support, and Linux support. This position involves hardware diagnostics followed by physical repair and includes participation in an on-call rotation. ...
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Tracker South Africa
03.08.2024
Law Enforcement Liaison Officer
Randburg
... Projects and Continuous Improvement Continuously analyse stolen vehicle tactics and modus operandi within the industry. Record insights and findings through established processes and systems. Implement improvements designed to deliver enhanced recovery rates or customer experience outcomes. ...
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Tracker South Africa
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