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15.08.2024
Digital Consultant
Cape Town
... limited too) Understand the project’s objectives and analyst recorded audio, chat transcripts, emails, customer reviews etc. for critical insights Derive business intelligence, patterns, and trends from the interactions, using the interaction analytics tool and build associated categories ...
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Teleperformance South Africa
15.08.2024
Real Time Analyst
Cape Town
... limited to) · Experience of managing multiple accounts with planning&real time metrics. 10 months+ of experience in a Workforce / Real-Time Management role · Excellent analytical, organizational, and communication skills&Advanced Excel skills · Ability to maintain composure in critical ...
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Teleperformance South Africa
15.08.2024
Contact Centre Manager - US Hours
Cape Town
... Teleperformance who leads by example, demonstrates our values, and actively encourages best practice. I support the company in changes to policies and procedures where required. I manage the operational management teams ensuring all key performance targets are met for all clients under my ...
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Teleperformance South Africa
15.08.2024
Operations Training Team Leader
Cape Town
Job Summary/Overview The Operations Training Lead helps the organization by developing, facilitating and supervising training programs for employees. They assess the needs of a business, implement training and development plans, and facilitate a wide variety of training programs that enhance the ...
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Teleperformance South Africa
15.08.2024
Strategic Facilities Lead
Cape Town
... Teleperformance SA is responsible for developing and implementing strategic plans for the company's facilities portfolio, ensuring optimal use of space and resources, and overseeing facility operations. This role encompasses managing facility planning, space management, maintenance, capital ...
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Teleperformance South Africa
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