Minimum Requirements:Hardware/Networking fundamentals preferably in a datacenter environment (A+/ N+) or similar diploma3 - 5 years experience desirableKnowledge of Hyper-V/KVM environmentsCustomer support experienceExperience in Windows and Linux server managementBasic scripting (Bash, Powershell, Python) and cli experienceValid drivers license and reliable vehicleResponsibilities:Resolving premier customers technical support queriesTo provide 24/7 monitoring of company infrastructure and systemsAnalysing & troubleshooting systemsIntroducing and integrating new technologies into existing data centre environmentsBackup integrity management (Ensure availability and restorability)Patch managementAdherence to security and privacy processesDocumentation of systems and processesEnsure optimal system performance and optimizationEscalations from support departmentsInventory management, reporting any requirements and shortage to procurement team based on minimum re-order levels.#J-18808-Ljbffr