An exciting career opportunity exists for someone to perform a critical role within our Insights and Analytics Team at Santam Client Solutions, reporting to the Manager: Insights&Analytics WHAT WILL YOU DO? As a Data Analyst, you will be responsible for extracting, transforming, and analysing data to provide actionable insights for business decision-making. Your role will involve collaborating with cross-functional teams, utilising data visualisation tools like Powerbi. The primary focus will be on ensuring data accuracy, developing insightful reports, and contributing to the optimisation of data-related processes. Your analytical skills, attention to detail, and ability to communicate complex findings will be crucial in this role. The position offers an opportunity to work in a dynamic environment, contributing to the enhancement of data-driven decision-making processes. PRIMARY RESPONSIBILITIES Data Extraction and Transformation: •Extract, clean, and transform data from various sources for analysis. •Develop and maintain ETL processes to ensure data accuracy and reliability. Analysis and Reporting: •Analyze large datasets to derive meaningful insights. •Create and maintain interactive and insightful reports using Power BI. Collaboration: •Collaborate with the cross functional teams to optimize data structures. •Work closely with business stakeholders to understand analytical requirements. Quality Assurance: •Implement data quality checks and ensure the integrity of analytical outputs. •Identify and rectify discrepancies in data sources. Continuous Learning: •Stay updated on industry trends, tools, and best practices. •Participate in training sessions to enhance skills and knowledge. •Provide self-service Bi training to end-users Documentation: •Document data processes, transformations, and analytical methodologies. •Maintain documentation for future reference and team collaboration. •Provide self-service Bi training to end-users, SKILLS AND EXPERIENCE Analytical Skills: •Proficient in analysing complex datasets and extracting meaningful insights. •Ability to translate business requirements into actionable analytical tasks. Technical Proficiency: •Strong proficiency in SQL for data extraction and manipulation. •Experience with data visualization tools, preferably Power BI. •Familiarity with data warehousing concepts and structures. Statistical and Mathematical Skills: •Solid understanding of statistical methods for data analysis. •Ability to apply mathematical concepts to solve analytical problems. Programming Skills – advantageous: •Basic programming skills (Python, R) for data processing and analysis •Familiarity with scripting languages for automation. Communication Skills: •Excellent communication skills to convey complex data findings in a clear and concise manner. •Ability to collaborate with cross-functional teams and stakeholders. Problem-Solving Abilities: •Proven ability to identify and solve analytical problems independently. •Critical thinking skills for effective decision-making based on data. Attention to Detail: •Meticulous attention to detail to ensure accuracy and reliability of analytical outputs. Industry experience: •Short-term insurance experience will be advantageous, •Working knowledge of the Atlassian Suite of products (e.g. JIRA, Confluence) would be advantageous •Knowledge of Agile methods, e.g. Kanban, SCRUM QUALIFICATIONS •Bachelor’s degree in a relevant field such as Statistics, Business Science, Mathematics, Computer Science, or related. •Relevant Tertiary qualification or certificate/diploma in Data Analysis from an industry recognized training institution would be advantageous. COMPETENCIES •Collaboration •Client focus •Drives results •Relating and networking •Adaptability •Cultivates innovation •Critical thinking and Analysing •Applying expertise and technology •Attention to detail ABOUT THE COMPANY Santam is the market leader in the general insurance industry in Southern Africa. We are a large, diversified, expanding and transforming company and whilst based in South Africa, we are rapidly moving into a number of emerging markets, both in Africa and Asia. At Santam, we are committed to transformation and embracing diversity. This commitment is what drives us to achieve a diverse workplace with employment equity as a key goal to create an inclusive workforce, representative of the demographics of our society. In achieving our employment equity goals, we give preference to applicants from the designated groups in alignment with the Divisions Employment Equity targets Our recruitment process Advertise Step 1 Our vacancies are advertised between 3-5 days depending on the market availability of the skills required. Our recruitment process Step 2 Could take a couple of days depending on the volume and the screening process, which various according to the complexity of the role. Our recruitment process Long listed candidates are sent to the hiring manager to review and consider for the next stage of the selection process. Our recruitment process Telephonic screening Step 4 Candidates may be contacted for a short screening interview to get to know them better and to ask any clarity seeking questions. Our recruitment process Your interview Step 5 We use a competency interview model. Interview dates will be confirmed via e-mail. During the interview you will be introduced to the panel and the process will be explained. Remain calm and sell yourself. This is our opportunity to match your skills to the job. You only get one shot! Our recruitment process Assessment Step 6 Should we like what you bring to the table, depending on the job you are being considered for, you may be invited to complete a psychometric assessment. Further employment checks are conducted the ensure the validity of your credentials. Our recruitment process Step 7 Prior to an offer being made, there may be a second interview to meet with the Head of Department.Should there be a need for any further interviews, be sure to bring the same charm that got you through your first interview. Our recruitment process Onboarding Step 8 You made it. Here we ensure we receive all your documents to get you onto our payroll system. TIPS&TRICKS Getting ready for your interview There is not just one way to be successful at Santam, nor is there one way to interview with us. Interviewing is a two-way process - it helps us learn about you, and it helps you learn about us, our people, and what you could do here. Santam has been officially recognised by the Top Employers Institute as a Top Employer 2023 for excellence in people practices. This is the seventh consecutive year that we have achieved this accolade. #J-18808-Ljbffr