These jobs were popular with other job seekers City of Johannesburg Metropolitan Municipality City of Johannesburg Metropolitan Municipality Join Our Team as Front Desk Coordinator/Receptionist (night and day shifts) Are you a friendly and organized individual with a passion for hospitality? Do you thrive in a fast-paced environment and excel at providing exceptional guest service? If so, we have the perfect opportunity for you to join our team at our luxurious four-star lodge as a Front Desk Coordinator/Receptionist. Role Overview: As the Front Desk Coordinator/Receptionist, you will be the first point of contact for our guests, providing a warm welcome and ensuring a seamless check-in and check-out experience. From managing reservations and answering inquiries to coordinating guest requests and assisting with administrative tasks, you will play a vital role in creating memorable stays for our guests, both day and night. Key Responsibilities Greet guests with a warm and friendly demeanor, providing excellent customer service and addressing any inquiries or concerns promptly and professionally. Manage guest reservations, check-ins, and check-outs efficiently, ensuring accuracy and attention to detail at all times. Coordinate guest requests, including room service, transportation, and special arrangements, to enhance their overall experience. Assist with administrative tasks such as answering phones, responding to emails, and maintaining guest records and files. Collaborate with other departments to ensure guest needs are met and resolve any issues or concerns that may arise during their stay. Maintain a clean and organized front desk area, ensuring all supplies are stocked and equipment is functioning properly. Qualifications and Experience Previous experience in a customer service or hospitality role, preferably as a front desk receptionist or coordinator. Strong communication and interpersonal skills, with a friendly and professional demeanor. Ability to multitask and prioritize tasks in a fast-paced environment. Proficiency in computer software, including MS Office and reservation systems. Flexibility to work day and night shifts, including weekends and holidays. Join Our Team If you're ready to embark on a rewarding career in hospitality and be part of an exceptional team dedicated to excellence, we want to hear from you! Apply now and become a valued member of our front desk team at our prestigious four-star lodge. Disclaimer Please take note of the following: If you do not agree to the terms listed below, please let us know so that we can withdraw your application and remove your information from our system. 1. POPI Act a. You agree to let us verify the information you provided and keep it on record. b. The information will be destroyed as soon as it is no longer needed. 2. Interview Feedback a. No reasons will be given upon completion of an interview that has resulted in an unsuccessful application. b. Shortlisted candidates will be contacted within 7 days for interview. If not contacted, please consider your application unsuccessful. These jobs were popular with other job seekers City of Johannesburg Metropolitan Municipality #J-18808-Ljbffr