JOB SUMMARYA night auditor is responsible for the overnight audit process and accounting functions such as daily reporting of revenues and accounts payables, transaction audits and verifications, and preparation of final statements for the next day's check-outs. They may also perform reception duties for late-night guests.Their duties include helping guest’s check-in or check out, reviewing guest payments and other details from the day shift to ensure guests provided payment for their stay or any additional requests and acting as a point of communication for customer needs. You must ensure that the quality and integrity of the establishment are maintained just as diligently as they are during the day.ROLES AND RESPONSIBILITIESAll employees may be required to complete other reasonable tasks as part of the successful day-to-day operation of the hotel. Teamwork and communication are vital. By continuously working hard at establishing and nurturing relationships to provide a level of service excellence that will exceed guests’ expectations. The highest level of courtesy is expected - be friendly, interactive, efficient, and organized as well as well presented, tidy and professional.Ensure that all company policies, procedures and SOP’s are adhere to.Ensure that all arrivals have been checked in to the hotel and that registration forms have been completed and updated as per the hotel’s procedure.Ensure that all departures for the day have been checked out and if any guest has extended that they are checked back in with payment.Balance all cash ups and pre-lists received by reception, F&B outlet’s and Events.Ensure that emergency /contingency reports are printed and filedEnsure that guest folios are checked and that all dockets have been processed/posted on to the correct guest billsBalance and close P.O.S systems that links with Front office systems in accordance with laid down procedures and report any discrepancies to Night Manager, FOM and Assistant FOM.Balance all credit cards receipts with speed point batch reports daily and report any discrepancies with Night Manager, FOM and Assistant FOMUpdate the relevant statistics/revenue/handover reports.Ensure all rate codes, market segments, source, channel codes and packages are entered correctly on PMS system and report any variances for Night Manager, FOM and Assistant FOM.Ensure that all guest folios do not exceed the daily limitEnsure that pre and post night audit procedures and follow and executed and report any errors.Update End of day reportsPrint and prepare night audit pack for finance and HOD’s as per the hotel’s procedure.Be fully aware of emergency procedure (i.e. in case of fire) defined in the Emergency Evacuation Operations Plan and be able to handle such situations.Handle visitors during the night shift in a professional and effective manner in liaison with security.CORE COMPETENCIESA Minimum of 2 years’ experience in this role and within hotelsOpera experience is requiredGreat organizational skillsMathematically inclinedExcellent communicatorConfident individualMust be able to multitaskMust be able to work under pressure and with a high volume of inquiriesGood at time managementAttention to detailCustomer servicePositive attitudeGood team playerAct in good faith & in the best interest of the Company at all timesMust be able to work shifts & weekendsPresentable, well-spoken individualShould you not receive feedback within 2 weeks, please consider your application as unsuccessful.Job Types: Full-time, PermanentExperience:Night Auditor at a hotel: 2 years (Required)#J-18808-Ljbffr