Position: Digital Operations ManagerSalary: R32,000 - R40,000 pmAbout Us: Join No Joke Marketing, a leading digital marketing agency dedicated to excellence and employee well-being. We offer half-day Fridays every June, 20 days of paid time off in your first year, and the flexibility of a fully remote position. If you're passionate about driving client success and excel in a fast-paced, dynamic environment, we want to connect with you!Responsibilities:Manage and supervise Project Managers, Fulfillment Team, and Account Management.Develop and optimize Standard Operating Procedures (SOPs).Coordinate daily with Project Managers and address operational issues with the COO.Track and report on overdue tickets and daily production labor capacity.Conduct weekly training sessions and provide growth feedback to Project Managers.Deliver monthly summaries and propose operational improvements.Assist in setting quarterly goals and plan staffing needs with HR.Develop annual operations plans aligning with company objectives.Requirements:Education: Bachelor's Degree in Business Administration or related field preferred.Experience:5+ years in project management.2+ years in a leadership role.Skills:Advanced proficiency in Project Management Software (ClickUp).Intermediate to advanced skills in Google Workspace, budgeting, and spreadsheets.Intermediate skills in design tools (Photoshop, Canva, Figma).Intermediate skills in web development (WordPress, HTML, CSS, PHP, JavaScript).Advanced skills in digital marketing (SEO, Social Ads, Google Ads, Copywriting).Advanced analytics skills (Google Analytics, Conversion Tracking).Advanced email marketing and deliverability knowledge.Tech Requirements:PC: Intel Core i7 or greater, 16GB RAM.Internet: Stable broadband (20 Mbps upload/download).High-quality noise-canceling headset and HD web camera.Soft Skills:Strong teamwork and adaptability.High integrity and customer service focus.Excellent communication and organizational skills.Attention to detail and long-term problem-solving abilities.Leadership qualities and proficiency in documentation.Ready to Apply? Elevate your career with No Joke Marketing. If you are ready to be part of a team where your contributions make a difference, apply now to become our new Digital Operations Manager.#J-18808-Ljbffr