30.06.2024
Key Accounts Manager
BCE Foods
South Africa,
We are seeking a Brand Manager for our Johannesburg branch to oversee the Pujadas brand. This role involves driving brand growth and managing customer relationships across various markets. Key responsibilities include lead generation, customer training, ensuring stock availability, and providing regular progress reports. The ideal candidate should possess strong sales and customer service skills, the ability to build relationships at all organizational levels, and proficiency in financial analysis. A relevant degree and extensive experience in brand management are required, along with strategic leadership capabilities and a proactive approach to problem-solving. Regular travel is expected. Main duties will include but will not be limited to: Lead generation and prospecting for the brands. Responsible for the growth of new and current business for this brand. Lead generation through referrals. Schedule and execute training at customer sites and provide regular follow up and refresher training to customers as required. Ensure all customers are adequately stocked at all times. Provide management with weekly progress reports. Plan and execute visits to all existing accounts within and outside of South Africa on a regular basis. Identify, communicate and help resolve any service issues or customer complaints Develop close working relationship with customers Work closely with marketing to effectively market and leverage the brands Support Key Account Managers with identification and execution of opportunity areas Regularly communicate with procurement on strategic initiatives Customer visits will entail 70% of time at end users and 30% of time at dealers Other duties as assigned Ideal candidate profile: Exceptional customer service orientation with strong follow-up and feedback skills Strong sales ability with proven sales track record Proven ability to build relationships at all levels of an organisation, coupled with strong people skills. Ability to train and communicate at all levels, including but not limited to company presentation, demonstrations and product knowledge, Strong financial acumen, including but not limited to calculating margins and interpretation of financial reports Report writing skills and analysis of current sales to identify opportunity areas and feedback to all involved parties Clear, concise written and verbal communication skills Grooming and appearance to reflect BCE brand equity Ability to inspire and motivate colleagues Excellent listening skills Cares about the needs of clients and genuinely has a desire to serve them Establish a rapport and gains trust from customers. Proactive/Problem solver Builds and maintains relationships Honest, trustworthy and has integrity Presentable/Articulate Perpetual positive attitude and enthusiasm Qualifications and experience required: Grade 12 (or equivalent) - Essential Relevant B Degree / tertiary qualification or an acceptable combination of education and experience - Essential Five - seven years direct work experience in a similar capacity in the same or similar industries. Three - five years strategic leadership - ability to drive both short and long-term brand growth and profitability. Experience in building and nurturing brands (highly desirable) Driver’s license and own reliable vehicle Excellent understanding of market and customer Able to travel regularly Business acumen and good understanding of business processes and functions Strong work ethic #J-18808-Ljbffr
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