25.08.2024
Collections Agent
University of Fort Hare
South Africa,
Other High-Paying Jobs in South Africa
R8 000 Basic Plus Commission (medical insurance, group life cover) Our client, dedicated to providing exceptional mobile network service and innovative solutions to meet the needs of our clients is looking for enthusiastic and motivated individuals to join their dynamic team. As a Call Centre Sales Consultant, you will be the first point of contact for potential and existing customers. Your primary responsibility is to provide excellent customer service while driving sales of their network services and products. You will handle inbound and outbound calls, assisting customers with their inquiries, addressing their concerns, and offering them tailored solutions that meet their needs. Key Responsibilities: Make outbound calls to potential customers to promote and sell mobile network products. Understand customer needs and recommend appropriate products and services. Provide accurate information about pricing, features, and promotions. Handle customer objections and concerns effectively. Meet or exceed monthly sales targets and key performance indicators (KPIs). Maintain a high level of product knowledge to effectively communicate benefits to customers. Ensure all customer interactions are logged and updated in CRM system. Collaborate with team members and share best practices to achieve collective goals. Requirements: 1 year Previous experience in a call centre or sales role is preferred. Strong communication and interpersonal skills. Ability to build rapport with customers and understand their needs. Goal-oriented with a passion for sales and exceeding targets. Proficient in using computer systems and CRM software. Ability to work flexible shifts (24/7), including evenings and weekends. Matric Clear Credit&Criminal records Our client based in Tygervalley is looking for Collections agents to collect overdue amounts on different mandates. Responsibilities: Contacting Debtors - Reach out to individuals that have outstanding debts via phone, email, or written communication. Negotiating Payments : Work with debtors to arrange payment plans, negotiate settlements, and determine feasible payment options. Monitoring Payments : Track and monitor payments to ensure debtors are meeting their obligations. Follow up on missed or late payments. Documenting Interactions : Maintain accurate records of all communications and transactions with debtors for tracking purposes. Customer Service : Provide a professional and empathetic approach to debtors, balancing firmness with understanding to maintain positive relationships. Meet collections targets. Requirements: at least 2 years debt collections experience. Matric Clear Credit and Criminal records CAN DO ATTITUDE Our client based in Tygervalley is looking for Collections agents to collect overdue amounts on different mandates. Responsibilities: Contacting Debtors - Reach out to individuals that have outstanding debts via phone, email, or written communication. Negotiating Payments : Work with debtors to arrange payment plans, negotiate settlements, and determine feasible payment options. Monitoring Payments : Track and monitor payments to ensure debtors are meeting their obligations. Follow up on missed or late payments. Documenting Interactions : Maintain accurate records of all communications and transactions with debtors for tracking purposes. Customer Service : Provide a professional and empathetic approach to debtors, balancing firmness with understanding to maintain positive relationships. Meet collections targets. Requirements: 1 year debt collections experience. Grade 12 Must be criminal and credit clear. The ideal candidate must have 6 months Customer Service experience. Handle inbound and outbound communications via voice, email, chat, and social media. Assist customers with their inquires,request or orders by properly and accurately entering data in the support tools. Deliver excellent customer service and maintain professionalism with every client. Address and resolve client concerns effectively to enhance customer loyalty and satisfaction. Maintain high-quality output in all interactions. Take responsibility for tasks and demonstrate a strong sense of accountability. Communicate effectively in demanding situations. Demonstrate a good understanding of customer engagement principles. Requirements Must have Grade 12 At least 6 months international call centre experience within customer services. Willing to work on 24/7 shifting schedule,rest days, holidays, weekends and extended hours. Our client is seeking German support consultants for a leading brand in the electronics and information technology sector. Duties and responsibilities Providing in-depth technical support for smartphones, tablets, wearables and other devices. Assisting customers with software issues, hardware malfunctions, connectivity problems, and other technical difficulties. Guiding customers through the initial setup of their devices. Assist with general inquiries, product support and troubleshooting via phone, e-mail, chat or tickets. Helping customers manage their accounts, including password resets, account recovery, and billing inquiries. Requirements Fluent in German B2 2 years Customer Services experience as a German Consultant Grade: 12 Must be credit and criminal clear Technical support experience -Desirable Our client, an Online retailer is looking for a Graphic Designer to join their Marketplace team to focus on managing online marketplace listings and optimising listing quality. As a Graphic Designer, you will be responsible for assisting in expanding the company’s online sales channels and ensuring a strong presence on major marketplaces. Responsibilities: Creating content for new lines, enhancing the digital shelf through text and image optimisation Conducting AB testing to optimise listings Work closely with the marketing team to support the Amazon media and digital marketing proposition Asset creation – work with the creative design team to create engaging Amazon imagery and A+ content Detail-oriented with strong analytical skills to analyse internal data Amazon listing creation and title optimisation (research keywords) for the target audience Creation of A+ content&translations for Europe Creation and project manage of Amazon brand storefronts Oversee, guide&review copywriting for our Amazon product detail pages Ensuring imagery is compliant with platform requirements Troubleshooting and resolution of listing/account issues following best practice and Amazon guidelines Drive international marketplace launches, using internal and external data to determine strategy, building partnerships that support/facilitate the launch. Requirements Experience in Amazon Seller or Vendor Central Knowledge of the tools and systems used across online marketplaces, including multi channel inventory software, JungleScount, Brand Analytics, Helium10 or similar Strong understanding of requirements to rank a product within top 3 in a category A passion for online retailing, and an enthusiastic, creative drive to succeed Able to work as part of a team as well as using their own initiative Self-motivated with the ability to work autonomously and as a team player Excellent communication and organisation skills showing attention to detail Experience in other online marketplaces a bonus. Degree or qualification in graphic design or similar creative field to boost listing appearance and A+ Content Proficient in Adobe (Photoshop/After Effects/Illustrator/InDesign) or similar software like Canva Develop motion graphics, GIFs and animation. Understanding of digital and physical campaign delivery Strong attention to detail with ability to manage high volumes of product listings. Strong analytical and problem-solving skills. Eager to expand these abilities. Experience with online marketplace platforms and listing best practices beneficial. Strong communication and collaboration skills. Passion for ecommerce with an entrepreneurial drive. Degree in Marketing or Business beneficial. **Please note - this is a work from home position A Contact Centre in Cape Town requires outbound Sales Consultants to sell long term insurance products. Successful applicant will be responsible for selling insurance products (life cover, funeral cover, income protection plans, disability cover&criticall illness) to potential clients. Responsibilities: Sales of insurance packages to potential clients. Achievement of sales targets and objectives. Adherence to Quality and Compliance processes to minimize business risk. Adapt and change to fit in with changing business operational requirements. Resolve complaints and objections. Minimum Requirements: Matric. At least 2 years experience within a Sales Outbound Call Centre. Fluency in English and one other South African official language. Commitment to the FAIS Act and meeting Fit&Proper qualification requirements Ability to work overtime. Hours: Willing and available to work overtime as and when required by the business Monday- Friday 08:15-16:15 (normal office hours) Wednesdays 11:00 – 19:00 (normal office hours) Marathons run from 08:15 -19:00 If overtime is required by the business it will take place on Tuesdays, Wednesdays and Thursdays 08:15 -19:00 Our client is seeking dynamic and highly-driven Sales Consultants to join their vibrant team, specialising in cellphone contracts and devices. The ideal candidate will have a passion for technology, excellent customer service skills, and a proven track record in sales. Responsibilities: Outbound sales of cellphone contracts and devices. Assess customer needs to recommend suitable cellphone plans and devices. Assist clients in understanding the features and benefits of different plans and help with the selection process. Identify opportunities to upsell additional services or accessories and cross-sell complementary products. Adhere to company policies and procedures, ensuring all sales practices are conducted with integrity and in compliance. Use consultative selling techniques to meet or exceed sales targets. Desired Attributes Passionate about sales with at least 6 months outbound sales experience. Goal-oriented with a drive to achieve and exceed targets. Ability to adjust to changing environments and maintain effectiveness under pressure. Conducts oneself with a high level of integrity and professionalism in all interactions. Qualifications: At least Grade 11 qualification Benefits Basic salary plus commission and incentive opportunities. Are you a seasoned professional with a knack for identifying growth opportunities and cultivating strategic partnerships? We are on the lookout for a dynamic Business Acquisition Consultant to spearhead our expansion efforts. About Us: We are professionals in the recruitment industry, specialising in the Call Centre Industry. We are dedicated to revolutionising talent acquisition, and we need your expertise to explore untapped markets and forge new alliances. The Role: As a Business Acquisition Consultant, you will be at the forefront of our growth strategy. Your mission is to identify and engage with potential clients, understand their unique needs, and position us as the go-to partner for cutting-edge recruitment solutions. This role is ideal for a strategic thinker with a track record in business development and client acquisition. Key Responsibilities: · Conduct market research to identify potential clients and industry trends. · Develop and implement a targeted business acquisition strategy. · Build and nurture relationships with key stakeholders. · Collaborate with internal teams to tailor recruitment solutions to client needs. · Negotiate and finalise business agreements to drive revenue growth. · Stay abreast of industry developments to identify emerging opportunities. Requirements: · Proven experience in business development or business acquisition in the recruitment or related industry will be an added advantage. · Strong networking and relationship-building skills. · Exceptional communication and negotiation abilities. · Strategic mindset with the ability to identify and capitalize on market trends. What We Offer: · Competitive salary with performance-based bonuses. · Opportunities for career advancement and professional development. · Engaging and collaborative work environment. Kinesis Holdings is an equal opportunity employer, committed to diversity and inclusion in the workplace. We encourage candidates from all backgrounds to apply. Our client, an Online retailer is looking for a Graphic Designer to join their Marketplace team to focus on managing online marketplace listings and optimising listing quality. As a Graphic Designer, you will be responsible for assisting in expanding the company’s online sales channels and ensuring a strong presence on major marketplaces. Responsibilities: Creating content for new lines, enhancing the digital shelf through text and image optimisation Conducting AB testing to optimise listings Work closely with the marketing team to support the Amazon media and digital marketing proposition Asset creation – work with the creative design team to create engaging Amazon imagery and A+ content Detail-oriented with strong analytical skills to analyse internal data Amazon listing creation and title optimisation (research keywords) for the target audience Creation of A+ content&translations for Europe Creation and project manage of Amazon brand storefronts Oversee, guide&review copywriting for our Amazon product detail pages Ensuring imagery is compliant with platform requirements Troubleshooting and resolution of listing/account issues following best practice and Amazon guidelines Drive international marketplace launches, using internal and external data to determine strategy, building partnerships that support/facilitate the launch. What you’ll need to succeed: Experience in Amazon Seller or Vendor Central Knowledge of the tools and systems used across online marketplaces, including multi channel inventory software, JungleScount, Brand Analytics, Helium10 or similar Strong understanding of requirements to rank a product within top 3 in a category A passion for online retailing, and an enthusiastic, creative drive to succeed Able to work as part of a team as well as using their own initiative Self-motivated with the ability to work autonomously and as a team player Excellent communication and organisation skills showing attention to detail Experience in other online marketplaces a bonus. Degree or qualification in graphic design or similar creative field to boost listing appearance and A+ Content Proficient in Adobe (Photoshop/After Effects/Illustrator/InDesign) or similar software like Canva Develop motion graphics, GIFs and animation. Understanding of digital and physical campaign delivery. Requirements: Strong attention to detail with ability to manage high volumes of product listings. Strong analytical and problem-solving skills. Eager to expand these abilities. Experience with online marketplace platforms and listing best practices beneficial. Strong communication and collaboration skills. Passion for ecommerce with an entrepreneurial drive. Degree in Marketing or Business beneficial. **Please note - this is a work from home position #J-18808-Ljbffr
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