Overview Reference 2000482677 Salary ZAR20,000 - ZAR26,000/month Job Location - South Africa -- Kwazulu-Natal -- Marble Ray -- Newlands East Job Type Contract Posted 07 November 2023 The primary objective of this role is to ensure the accurate, valid and complete recording of Sales through validating the end of day debriefing pack against the required supporting documentation and confirmations. Further to this, the management and control of cash collection and reconciliation process at the Depot by ensuring an acceptable state of customer accounts in accordance with the cash collection policy, in support of pre-sales cash and prompt sales cash collection capability Accountabilities: Ensure validity and accuracy of daily trip closures end to end, ensuring Sales, Stock and Debtors are accurate, valid and complete. Confirm delivery status on system with valid signed proof of delivery Validity of any left on board or returns, processed timely onto the customer account Cash Collection instructions followed with depositing into bank account Non-compliance corrections journalised Root cause of any process end to ends non-compliance fully identified and clearly articulated to line manager. Ensure that the discrepancies and non-adherence to the End of Day processes by all stakeholders (as per Standard operating procedure guidelines) are flagged at DDS (Daily Directional Setting)&tracked accordingly. Accurate Allocation of payments to customer, rep and driver accounts. Manage customer disputes - Reconciliation of customer accounts and full resolution of open reconciling items (e.g., short payment or credits/discrepancies in process from 3rd parties, incorrect deliveries etc.) Resolution of any unallocated cash amounts. Reconciliation of Customer or Trade/3rd party Representative Accounts. BDA (Onsite banking system) Where applicable, supporting Super Users and Drivers in ensuring zero issues in the use of the machine. Supporting Cashless drive initiatives. This will reduce the need for BDA machines and reduce challenges/reconciling items and fraudulent activities. Provide visibility and feedback to all stakeholders regarding cash collections and non -collections. Perform stock counts for reps and warehouse, as well as track and trace of stock variances for drivers. Tight control of debtors (Salesforce and SAP) Support in the monitoring and alignment between these systems to ensure at the end of the day there is reconciliation and alignment in: Sales Transactions Customers Stock balances Accounts Receivables balances and credit limits Customer and credit management related Master data Open item monitoring, aging, escalation, and root cause analysis: i.e., unreconciled trips, items marked for dispute, Unallocated payments, uncleared aged items, open incident tickets, system work arounds, etc) Drive SoX compliance - 100% pass rate for Sox control testing in all cycles. Relevant Order to Cash process support on end-to-end governance and SOX controls. Complete rolled up weekly Sales Rep and 3PL driver account reconciliations: all items reconciled, investigated, and explained. Necessary actions tracked and completed on time. Open items cleared on time and any necessary journals processed with the required root cause analysis and supporting documentation on time in full. Support System UAT testing by processing the necessary transactions in time and in full. Gaps clearly articulated and captured as required. Build effective professional relationships with stakeholders, enable effective teamwork and collaboration with the SSC (Secondary Supply Chain)/Field Force/Business development and Sales Finance Team. Highlight potential Training needs to the applicable process owners Highlight any process enhancements detected during the monitoring of the order to cash processes (including potential system enhancements) to facilitate process and or controls Identify process focus points to monitoring for timely processing, ensuring open items are either cancelled or processed. Escalation on aged and overdue items. Assessment of accounting impact on open items on P&L and/or Balance Sheet. Experience Required At least 1 years' experience in Finance Proven potential and strong management and interpersonal skills. Excellent communication skills Understanding of marketing and DSS (Decision Support System) processes Education / Qualifications / Certifications Required The Job Holder will have a finance related qualification with a good understanding of the commercial business and an understanding of all the interrelationship/interfaces between customers, field force and accounts receivable. BENEFICIAL SAP Financial Modules knowledge represents an advantage Experience in FMCG or within a Bank institution represents an advantage #J-18808-Ljbffr