Join Our Exclusive Talent Pool! We believe in nurturing talent and providing a platform for growth. As we expand our horizons, we are building a talent pool of passionate professionals who share our commitment to excellence. Key Responsible Areas Recruit doctors in unrepresented areas Assist with member and provider queries Perform administrative duties Tasks Recruit doctors in unrepresented areas Process GP nominations Contact and recruit doctors that are not on our Network Assist with member and provider queries Attend to all incoming provider network calls Confirm member benefits Resolve radiology and pathology queries Deal with queries via electronic channels (OTRS, Live Chat, Email) Perform administrative duties Update and maintain provider’s information/details on CRM Update network list weekly Maintain GP records Conduct and submit periodic reports Essential Qualifications Matric or equivalent Essential Experience Minimum 2 years call/contact centre/customer care Desirable Experience Medical/insurance background experience Claims administration experience/Primary Health-care administration Other requirements Afrikaans advantageous Knowledge and Skills Problem-solving skills Excellent verbal and written communication skills Computer literacy: MS Word, Excel, and Outlook Excellent interpersonal skills Excellent organizational skills Attributes Enthusiastic Innovative Energetic Customer-oriented Results-oriented Ability to work in a team or individually Honest, Hardworking, and Humble Maintain GP provider network data on CRM and retain GP services #J-18808-Ljbffr