Our Flightsite team is looking for an experienced National Partner Support Consultant ! The purpose of this role is to create travel entrepreneurs, by supporting signed-up agents, to become transactional. The role includes contacting agents regularly to obtain feedback from them, as well as assisting agents with any challenges or queries they may have regarding the system or their bookings. The core activities of this role are: Assist clients/agents with queries and reissues Assist clients/agents with offline bookings if they are unable to book online themselves Follow finance processes concerning payments, payouts, and invoicing Drive revenue generation to exceed set targets Work with and apply airline rules on both international and domestic carriers to avoid ADMs/errors. Requirements Min qualification of Matric /NQF4 or equivalent National Diploma in Travel and Tourism or related qualification. Minimum 2-year leisure travel consulting experience . GDS Knowledge in Amadeus (preferably) and/or Galileo. Strong geography, destination, and product knowledge . Excellent customer service skills. Excellent verbal and written communication skills in English Proficient with MS Office and or G-Suite. Proven sales experience Flexible and adaptive to change. Ability to excel under pressure Discernment, discretion and awareness of professional conduct in terms of confidentiality About Flightsite FlightSite, founded in 2009, is part of the TravelLab Group and aims to simplify travel for South Africans. The company offers an innovative travel portal for arranging local and international travel, continually enhancing customer experiences through advanced travel technologies. FlightSite provides exceptional value and a wide selection of flights, buses, car rentals, and accommodations both domestically and internationally. The vision of FlightSite is to offer the quickest way to secure the cheapest travel options for South Africans. With the increasing availability of broadband in many South African homes, the convenience of booking flights, buses, car hire, and accommodation through a single portal represents the next evolution in travel. #J-18808-Ljbffr