The Accounts Receivable Team Leader is responsible for maintaining a realistically low incidence of Bad debt by effectively managing the monthly collections target. The incumbent is responsible for all activities related to the day-to-day operation and related KPI’s of their team. He/She maintains and approves statistics and schedules for all staff, including supervision of permanent and temporary employees.RequirementsAccurate and on-time submission of Debit Order Files to the bankPlanning team productivity ensuring receipts of processed accurately and on timeRefunds consolidation and verification weeklyVendor/Supplier Forms Management with AdministratorManagement of Bank Suspense Accounts between Banks and Administrators reducing the lowest level of suspense accountsMonthly reviews of the Bank Reconciliations ensuring any AR-related entries are accounted forVerification of daily processing balancing to DTS pagesManaging the Legal Costs and processing Fees with the Legal Administrator to reduce legal costsManage legal fees in line with budget costs and impact the P&L in line with Budget requirements minimising Bad Debt ImpactResponsible for all Financial entries between Balance Sheet and Income Statement processing in the Business Central System ensuring the accuracy of Debtors and General Ledger accountsCustomer Write Back analysis prepared and finalized for Approval to ARM and FDManagement of DDP Reconciliation balancing Write-Offs, Legal Fees, Write Backs, and Provision to Monthly Forecast and Year to Date Budget TrackingProcessing of Monthly Doubtful Debt Provision Movement by Branch by RegionManage AR-related expenses via the PO approval processMonthly Balancing of all debtors-related entries by completing the Balance Sheet reconciliationsTraining and Development of AR Administrators including Onboarding of New StaffEnsure staff fully understands the policies and procedures of the business and department including HR and Payroll documentsEnsure a training needs tracker is developed for the team with clearly defined objectives of training, including timelines and monitoring of when training executedCross-functional training leading to developmental roles and growth within the department and businessAct as a Super/Key User for Business Central on GoLives and/or Upgrades of SystemsReportingAll Countries Balancing Business Central System to OnGuard Debtors System and report variancesMMA Reports completed by Branch, Credit Controllers, and by Company with a high level of accuracyCalculation of DSO for Branch and Company with a high level of accuracy and understanding of Revenue calculationsMonthly submission of Banking Administration Incentives and Debit Order IncentivesWeekly/Monthly Doubtful Debt Reporting Comparing to Forecast/BudgetUpdating of AR Team Scoreboard StatsEnsure that AR business is compliant with financial governance requirementsDirectly working with Audit requirements on an Annual BasisAdhoc requestsSKILLS AND COMPETENCIESExcellent understanding of Accounts Receivable, Sales and Operations procedures. Must possess initiative and work without supervision. Attention to detail. Ability to maintain a high level of accuracy. Ability to think critically. Be customer focused, detail and self-motivated in order to manage thoroughly ambiguity and resolve complex issues and results driven, organized, and have the ability to multitask. Demonstrate experience in collecting past due accounts. Ability to prioritize and meet deadline and good time management. Excellent professional written and verbal communication skills to interact at all levels of the organization. Confident, strong negotiation skills and demonstrate proficient collection skills. High degree of ethics and integrity, with the ability to maintain independent relationships at all times.Key Internal Relationships:Internally: Business Functional Heads Operations (BMs, RBM’s RAM’s, Service Planners, and Portfolio Administrators) Sales ConsultantsKey External Relationships:CustomersQUALIFICATIONS and EXPERIENCEMinimum of 5 years in a credit control / Account Receivable experience as well as 2 years exposure in reconciliations. Experience & exposure in a Service or FMCG environment (Banking Sector, Retail Sector, Shoprite, Edcon, Eskom, and PnP etc.) is essential as it is key accounts and on an open item system. Proven working knowledge of accounting system (Credit Management 1,2,3).BenefitsBenefits including: Company contribution to Medical Aid and Pension / Provident Fund. Opportunity for Growth and Development. Employment Equity Rentokil Initial believes in diversity and thus offers all employees opportunities and avoids discrimination in compliance with the Employment Equity Act. Our selection process will therefore give preference to suitably qualified Employment Equity candidates in order to achieve our Employment Equity numerical targets. Do you love to provide a valued professional service throughout your community? Do you feel like you could do the job well? Apply for the role today!#J-18808-Ljbffr