Restaurant Hostess - Award Winning Restaurant - StellenboschRestaurant Hostess - Award Winning Restaurant - StellenboschRestaurant Hostess - Award Winning Restaurant - StellenboschJoin our client's team as a Hostess and become the first point of contact for their esteemed guests. Your role is crucial in ensuring excellent customer service and a delightful dining experience.DescriptionAs a Hostess, your responsibilities will include:Warmly welcoming guests to the venueManaging reservations efficientlyEscorting guests to their designated dining or bar areasProviding menus and introducing the assigned waiter/waitressCreating floor plans for lunch and dinner servicesLiaising with the senior chef regarding menu changesEnsuring seamless transition between lunch and dinner servicesMaintaining cleanliness and organization at the hostess deskHandling incoming calls and addressing guest queriesStaying informed about the estate and local informationNotifying managers and waitstaff about VIP visits promptlyAdhering to reservation policies and protocolsHigh school diploma or equivalent (Grade 12); hospitality certificate preferred1-2 years of prior hostess experience preferredExperience in managing reservations effectivelyAbility to work collaboratively in a team environmentStrong customer service skills, both in-person and over the phoneExcellent organizational abilities to oversee dining and bar areasAvailability to work flexible hours, including evenings, holidays, and weekendsGood physical condition to stand and walk for extended periodsComfortable interacting with distinguished clienteleCapable of thriving in a high-pressure environmentWell-presented with an enthusiastic demeanorFlexibility and accountability are key attributes for success in this role.#J-18808-Ljbffr