Job DescriptionThe ideal candidate will manage and supervise waste sorters on-site and resolve daily issues to ensure efficiency. They will maintain the agreed standards and ensure all waste streams are managed in the most effective, efficient, and honest manner. In addition they will manage Apps implemented by PGS Sites. And to be the central point of communication between office, site, and client.Main TasksGeneral ResponsibilitiesManage and supervise appointed sites and sorters to ensure a high quality of service is offered, on-site, to our customers. Manage Time and attendance for sorters and report any issues to Ops Manager. Effectively and timeously manage problematic issues (customer and sorter), on site and implement necessary systems to alleviate any future problems. Ensure high quality of Weekly reporting to all the clients. Ensure high quality of A & B level calls are completed Monthly (strictly Week 1 and 2) on Pandae App. Ensure H&S Files are updated monthly (Strictly week 3).Securing all Waste Partner collection notes/ Manifests from sites, ensure your sorters processed all collections that took place or submitted new bookings.Compile and send daily reports to all the clients Ops manager, GM and CEO must be copied on every email- this is for sites visited on said day. Accurate completion and submission of the monthly credit card reconciliation or cash advance funds.Effectively use the Company Web Portal to manage and review customer waste streams and report variations/deviations to Ops Manager. Ensure all HR documentation is compliant, and all procedures are followed.Ensure that your vehicle is kept safe, neat, and tidy always and make sure that weekly vehicle inspections are carried out weekly and reported to SHEQ Officer. Actively contribute as a member of the Health & Safety committee (16.2 Appointee).Ensure that incidents onsite are thoroughly and accurately reported to the SHEQ Office or Compliance Officer. Report waste partner service failures escalations timeously. Ensure conformance to PGS-SA mapped processes. Ensure regular updates to Health and Safety on site.Prepare Customer reportsEnsure ISO 9001, 14001 & 45001 standards are understood and adhered to on site by Sorters and Waste partners.Supervise Sorters Staff managementWaste Partner ManagementAdvantageous SkillsExcellent verbal and written communication skills#J-18808-Ljbffr