TOP SALES VACANCY ALERT! Our client, in the manufacturing industry (auto components), is currently looking to employ a Industrial Sales Rep, based in Durban – KZN. A wonderful career opportunity awaits you. Requirements: 3-5 years’ experience in a “solutions selling” environment. 3-5 years of experience in selling and specifying solar systems. Matric / grade 12. At least N3 Technical qualification. Recognized Sales and/or Marketing Qualification. Valid driver’s license and reliable car essential. Responsibilities and expectations but not limited to: Customer: Visit customers and potential new customers according to a set daily calling cycle and, if applicable, a new business development schedule. Analyze and provide feedback on buying patterns of customers in geographical area in order to meet target objectives. Assess and manage all warranty claims, according to set policies&procedures, with the exception of those weeks attended too by service representatives. Provides ideas to increase sales within the area of responsibility. In conjunction with Territory Team Leaders and Regional Sales Managers give input to the development of model stock for each customer to decrease rotations. Build and sustain great customer service levels and business relationships in support of business objectives. Build and sustain good internal service levels and business relationships with the Central functions in support of business objectives. (Finance, HR, Marketing, Operations etc.). Training of customers to ensure customers are kept up to date with technical product changes. Implementation of new marketing and promotion ideas and assist customers in aligning their strategy with that of the Company marketing strategy. Monitor monthly sales per customer, understanding reasons for volume gains / declines. Review scrap recovery by customer on a weekly basis and visit bottom performing customers to ensure the return of scrap is increased and optimized. Resolve or escalate all customer queries/complaints according to relevant company policies and procedures. Determine the customer requirement regarding POS material per customer. Make recommendations on product enhancements for improved sales potential. New business opportunities by identifying potential dealers and distributors and cross selling opportunities. Canvassing and opening of new customer accounts based on their viability as future customers (includes assistance with the credit application process). Update customer database by providing new information regarding new customers and/or updating existing information. Ensure 100% accuracy of all master data per geographical area (also critical for CRM purposes). Monthly reporting and meetings with the Industrial Business Development Manager to feedback status of existing and new business. Implement initiatives in accordance with Automotive Marketing Strategy. Managing market share for all types and brands of batteries. Maintain and monitor market share on a monthly basis. Grow market share to budget requirements ensuring target achievement. Feedback on sales activity is done on a monthly basis at the SBO meeting at Business Unit Level. Review all customers in their area relating to performance adherence to KPA's. Ensure that technical developments in the market are reported to the Industrial Business Development Manager for escalation to the Technical/ Marketing team on an ongoing basis. Ongoing tracking and reporting on competitor activity in the region. Conduct regular engagements with Territory Team Leaders and Regional Sales Managers on performance against set targets for: Sales Volumes, Profitability, Warrantee compliance, Scrap return rate, Call cycle performance, Rotation performance. Financial: Set up monthly meetings and discuss action plans relating overall debtors as per standard trading terms and conditions in line with targets. Ensure that operational costs are curbed by reducing unnecessary expenses and adhering to expense policy. Conduct regular pricing surveys in the region and report findings to the Industrial Business Development Manager so as to maintain&grow market share. Ensuring that discounts are managed in accordance with set parameters. To ensure that the relevant sales target is achieved in accordance with budget. Internal Processes: To ensure compliance to all relevant company sales and operations policies and procedures. Human Capital: Report any incidences of alleged misconduct/non-performance to Senior Management to ensure action is taken as required. Ensure that all HR administrative issues are processed accordingly. Please note should you not receive a response within two weeks of applying you may assume that your application was unsuccessful. #J-18808-Ljbffr