Job Description: Provide quality direct sales service that results in the production of business from new and existing sources, which contributes to the profitability and growth of the company. Manage the end-to-end customer experience for new and existing business by providing first line support to resolve queries. [ads1] Job Responsibilities: Manage relationships with clients and ensure that Service Level Agreement standards are met or exceeded in all engagements. Maintain minimum agreed quote volumes. Monitor and resolve escalated client queries and complaints timeously. Maintain an agreed NTU – and Cancellation ratio. Manage and drive portfolio profitability and growth by ensuring that on-going service and support (amendments, renewals, and claims) provided to clients is delivered on time and improves the quality of the business underwritten. Identify and action on cross&up selling opportunities across all products. Conduct a comprehensive risk evaluation for the client. Prospect for new clients through networking, cold calling and door to door canvassing. Sell according to agreed targets for the day, week and month. Maintain a minimum agreed quote to sales ratio. Continuously build client base to secure future portfolio growth. Provide solutions to clients by selling non-life products aligned to their needs. Perform after sales service tasks according to allocated portfolio of customers. Identify and execute on innovative methods to build own insurance portfolio. Job Requirements: Minimum of 2 years experience’ in non-life insurance. Grade 12 or National Senior Certificate. Minimum of 2 years’ experience in Direct sales Valid Driver’s Licence with own reliable transport FAIS Compliant in Non-life Commercial product category. Job Details: Company: Old Mutual Vacancy Type: Full Time Job Location: Durban Application Deadline: N/A [ads2] Apply Here instantcareers.net #J-18808-Ljbffr