A position has become available for a Store Manager to join our dynamic team, based in Inanda - KZN. To manage and lead the store effectively by ensuring every aspect of the day-to-day supervision of the Build it store. This includes sales, staff, stock and resources management. KEY PERFORMANCE AREAS Ensure sales and costs are in line with the budget. Manage gross profit by ensuring shrinkage kept to budgeted amount. Support the stores annual budget process. Increase customer count by: - o Making effective use of store promotions - o Ensure all staff understand their role in making home building simple fortheir customers - o All products price marked accurately and merchandised correctly Log and action customer complaints daily. Ensure deliveries are actioned promptly and accurately. Management and leadership of staff ensuring that: - o Staff mentoring and coaching arranged according to staff development needs - o Staff motivation activities arranged for staff - o Staff absenteeism meets store targets - o Disciplinary and grievance process conducted timeously in a manner that isprocedurally and substantively fair Maintain stock value at correct level for store size. Manage stock ordering process, KVI’s always in stock. Fleet Management. Ensure store security is maintained. Matric. 3-5 years of retail management experience. Good computer skills with IQ (or equivalent) a requirement. Interpersonal skills. Ability to work under pressure. Passion for people and retail. High level of flexibility. Ability to adapt to different customers. Great written and verbal communication skills. Natural talent for motivating and developing teams. Kindly note: All applications are to be submitted through the Careers Site and Pnet. Please refrain from calling the Distribution Centre (DC) or emailing applications directly. All positions are advertised in accordance with the company’s EmploymentEquity Policy. “Your application and all personal information provided herein is protected under the Protection of Personal Information Act (4 of 2013), hereinafter referred to as the “Act”. The SPAR Group LTD, with its head offices at 22 Chancery Lane in Pinetown, is collecting this information to enable us to facilitate your application and /or assess your suitability for the advertised position. This information will be used for this purpose only and disposed of thereafter, unless you consent to the information being retained for marketing purposes. Where shortlisted, your information will be retained for a period of 3 months and disposed of immediately thereafter if you are unsuccessful in your application. Where employment is offered, it will be retained as part of your employee portfolio and secured accordingly. This information is given to us, by you, voluntarily and of your own free will. If you do not wish to provide us with this information, are unable to do so, or object to it being used, it will result in the disqualification of your application. In the course of the recruitment process, and for matters related to your application only, we may share your information with third parties. You have the right to access this information while in our possession and make corrections if necessary. You have the right to lodge a complaint via email with the office of the Information Regulator, at complaints.IR@justice.gov.za , if you are unhappy with the manner in which we deal with your information. By submitting your application, you hereby declare your understanding of the aforementioned information and consent to the processing of your information in accordance with the Act, as well as the processing of any further personal information requested by us in the future including but not limited to, banking details, criminal history and credit reports /financial history information.” By clicking on the above you are agreeing to this site's Terms of Use . Read our full Data Protection Policy here . To ensure safe access to your data, your password needs to meet the below minimum requirements: Minimum of 6 characters long Minimum of 1 numeric character [0 - 9] Minimum of 1 lowercase character [a - z] Minimum of 1 uppercase character [A - Z] Minimum of 1 special character, for example @!?#$%... Will be used for account recovery in the case that you no longer have access to the supplied email address. CV file * We will parse your CV to make creating a profile as easy as possible #J-18808-Ljbffr