03.08.2024
Sales Solutions Specialist
Fidelity Services Group
South Africa, Durban
Identifying and securing new business. Performing risk assessments to establish customers’ needs and create a logical link between the client’s risks and the available solutions the group can offer to mitigate those. Cost, compile, and present proposals to potential clients.Liaise with Localised Security Schemes, housing estates and new complexes (domestic and commercial) on providing comprehensive security solutions, i.e.GuardingElectronic security systems alarm installationMonitoringCCTVAccess controlQUALIFICATION & EXPERIENCE:Matric (Grade 12) is a minimum requirement with preference for tertiary qualificationKnowledge of the guarding industry and electronic security systemsDrivers Licence - CompulsoryOwn reliable vehicle - CompulsoryValid PSIRA - Grade C - CompulsoryPrevious alarm and/or security guarding sales experience with a good track recordKnowledge of risk assessment fundamentals4+ years’ experience in sales preferred with customer solution sales experience idealJOB REQUIREMENTS & OTHER ATTRIBUTES:Computer Literate (MS Office, Email and Internet)Sales MindedKnowledge of the security industryAble to work flexible hoursPresentable and of sober habitsExcellent communication, presentation and negotiation skillsAttention to detail – Risk assessmentsINCUMBENT:Head of Sales Dept.Special Projects ManagerRegional ManagersGuarding Regional ManagerGroup ManagersGroup ExecutivesEXTERNAL CLIENTS:CustomersBusiness NetworkKEY PERFORMANCE AREAS:SalesRisk AssessmentsDUTIES:Sell bespoke security solutions to both residential and small commercial clientsDrive technical revenue through solutionsIdentify potential new business via leads, planned prospecting, networking and cold calling.Build and maintain relationships with developers of new housing/security estates and commercial complexes and sell our comprehensive range of products.Attend LSS/ HOA/ Estate operational meetings.Build relationships with security-related contractors (e.g. fencing, access control)Obtain endorsements from Homeowner Associations for ADT services.Perform site surveys to assess needs, quote preparation and presentation. After-sales site visits.Assess changing customers’ needs/security trends through discussions with customers/developers and project managers.Attend meetings with Head of Sales Dept to report back on leads/self-generated leads/new business opportunities and track of growth as per business plan.Attend sponsored events, networking and community events to promote company image and public relations.Provide feedback on competitors, customer needs and security trends and advise accordingly to the Head of Sales Dept.Growth of new business within the security/housing estate marketMaintain pipeline reportsLiaise with the groups legal department to produce site specific SLA’sKeep record of all site documentationDrive App Adoption as a product in the scoped solutionsOther duties could be assigned as required by the businessIntegrate risk assessment findings into presentations to create a logical path to the suggested solutionKeep up to date with the latest crime trendsResearch area crime patternsKeep up to date with changes in technology and advise clients accordinglyLiaise with operational teams to produce basic site risk assessment / benchmarking documentation / Site Operating Procedures for sites based on the solutionsPerform site visits with the client to establish risk profilesProduce both basic and comprehensive risk assessment reports for new and existing customersYearly risk assessments for customers earmarked by internal clients and suggest new solutions, SOP’s or recommendations to the group to improve servicesAdvise and assist operations managers with site-specific SOP’s and training requirements for specific sitesPERFORMANCE STANDARDS:Experience as a Sales Representative in the security industryDrive and EnthusiasmGood Planning and organisational skills.Resilience and flexibility.Analytical skills.Focused on superior customer service and delivery.Business results focusedSecurity Market focusRelationship ManagementCOMPETENCIES (TECHNICAL & BEHAVIOURAL):Action orientatedPerseveranceFunctional / Technical skillsProblem-solvingTechnical learningDrive for ResultsTeam PlayerWe reserve the right not to make an appointment to any advertised position. Whilst preference is given to existing employees at all times and the choice made is purely on merit, Historically Disadvantaged Candidates and Black Female Candidates are encouraged and supported in the FSG team.Fidelity Services Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in the markets in which we participate.Should you not be contacted regarding this position within 10 working days from the closing date, please regard your application as unsuccessful.4 people have applied for this job. 477 people have viewed this job.About Fidelity Services GroupFidelity Services Group is Southern Africa's largest integrated security solutions provider and the industry leader in protection innovation.Excellence in service delivery and implementation are fundamental to our impressive track record. By keeping abreast of the latest trends and technological developments globally, and continuously evolving and innovating, the Group remains a front-runner in the security solutions market.Through a bouquet of services and related products, the Group can tailor make a solution for any requirement. With the Group's exceptional leadership, the unwavering commitment of management and that of all its employees, the Group has enjoyed exceptional growth over the last five years.The Group's Cash Solutions business continues to grow and has quickly become a serious competitor in the market, garnering a large number of high profile national contracts and bringing state of the art technology backed by Fidelity's hands-on approach to the market.#J-18808-Ljbffr
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