OMF Client Relations Consultant (Khayelitsha)Let's Write Africa's Story Together!Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.Job DescriptionThe Old Mutual Finance Client Relations Consultant provides telephonic and face-to-face service to customers. Adheres to service and quality standards. Adheres to business, process, and compliance rules. Moderate to high level of technical knowledge. Multi-skilled across product and process relevant to the business area.Client Service DeliveryProvides telephonic and face-to-face service to customers.Informs clients of requirements and procedures.ComplianceAdheres to business, process, and compliance rules.MarketingMarkets OMF service and products to individual clients.Builds, develops, and maintains a pipeline of new and existing clients.Generates leads.Personal EffectivenessAccountable for individual operational and sales targets and service delivery through own efforts.Individually accountable for managing own time, tasks, and output quality for periods of 1 day to a maximum of 3 months.Continuously broadens individual skills.Collaborates effectively with others to achieve personal results.Accepts and lives the company values.Quality AssuranceEnsures quality and correctness of application information captured.Adheres to service and quality standards.Relationship BuildingMaintains relationships with internal and external stakeholdersMinimum RequirementsMatric or equivalent RPLBusiness Degree/Diploma advantageous2 years Customer Service experienceMultilingual advantageousSkillsEducationMatriculation Certificate (Matric) (Required)Closing Date15 July 2024#J-18808-Ljbffr