MAIN PURPOSE To attract and grow our customer base, through a customer facing or supportive role and in doing so increase the market share, turnover and profitability. To provide exceptional customer service by ensuring customer care, a world class shopping experience for our customers, to play a role in minimising risk and increasing profitability in your store. KEY OUTCOMES Provide exceptional customer service to internal and external customers Recruit, select, manage and develop people to meet competence requirements Participate in team to ensure achievement of department and store goals Manage implementation and integration of new initiatives to achieve project goals Participate in general store operational duties Supervise and coach staff to meet competence requirements Job specific responsibilities as per Job Profile (dependant on position) KEY COMPETENCIES Passion for the Customer – establish lifelong relationships with our customers Passion for Retail and Selling Living the Brand’: Personal leadership and attitude to work i.e. ‘the difference’ Versatile communication skills Proven team leadership skills Action and results orientated Assertive and proactive Problem solving and decision making skills Computer Literacy skills Commercial acumen and numeracy Attention to detail Creative and innovative and keeps up to date on retail trends MINIMUM ROLE REQUIREMENTS Entry Requirement: Grade 11 or NQF3 completed, and Grade 12 will be advantageous Retail and or Business Management Diploma would be advantages 2-5 years role experience as a Supervisor or Manager in Retail Retail experience highly advantages Team Management would be advantages Leadership and Management experience would be advantageous #J-18808-Ljbffr