Senior Administrator - Transfer Agency (Investor Services) Location: Cape Town, South Africa Date Posted: Apr 17, 2024 The Role&Key Responsibilities: Receive and review investor documentation and ensure that documentation is verified in a timely manner, follow up with investor on missing or original documentation; Ensure that the necessary documentation and information pertaining to the investors are captured in line with relevant product and process rules; Ensure that all Investor transactions are processed in a timely and accurate manner; Maintenance of investor registers; Full understanding of FATCA/CRS and the ability to apply FATCA/CRS classifications; Identifying any gaps in controls and processes and putting process improvement suggestions forward in a professional manner; Ensuring adherence to all policies&procedures, relevant laws and regulations; Working as part of a larger global team in the case of outsourced activities and able to work flexible hours; Must be able to service any investor queries understand&handle complex queries; Strong domain knowledge is essential&understanding of TA businesses; Where applicable confirm AML status with Compliance and Operational Teams Skills Required: 3+ years Transfer Agency experience; FATCA/CRS ability to review Self Certification documents, classify accounts and understand XML reporting requirements; Knowledge of Transfer Agency operational processes and its integration with AML processes; AML Knowledge of local and global requirements is advantageous; Strong planning and organizational skills; Strong communication (verbal and written) and problem-solving skills; The ability to work with all levels within the organization; The ability to adapt to changing priorities and varied decision-making scenarios; An understanding of fund structures and the fund administration business and ensuring more junior staff have sufficient knowledge and skills; The ability to work to tight deadlines in a proactive fashion; Ability to identify opportunities for process improvements and to communicate same effectively; Proficient in Microsoft Office applications What you will get in return: A genuinely unique opportunity to be part of an expanding large global business; Exposure to all aspects of the business, cross-jurisdiction and to working with senior management directly Additional Information: We are an equal opportunity employer and ensure that no applicant is subject to less favourable treatment on the grounds of gender, gender identity, marital status, race, colour, nationality, ethnicity, age, sexual orientation, socio-economic, responsibilities for dependents, physical or mental disability. Any hiring decision are made on the basis of skills, qualifications and experiences. We measure our success as a business, not only by delivering great products and services and continually increasing our assets under administration and market share, but also by how we positively impact people, society and the planet. #J-18808-Ljbffr