Corporate Car Rental Supervisor – Cape Town International Airport.Are you customer service driven and exceptional at addressing customer concerns? Our client is an International Car Rental Agency based at the Cape Town International Airport.They require an effective problem-solver who can liaise in English and Afrikaans to take care of operational and staff requirements.Valid South African driver’s license is compulsory.This role requires working shifts, including weekends.Requirements:Matric, relevant qualification advantageousValid driver’s license compulsoryMinimum of 2 years supervisory experience managing staffAbility to do SHIFT WORKClear CREDIT record on the credit bureauComputer literate in Word and ExcelAbility to multi-task in a pressurised environmentEssential to be very well groomed and spokenBilingual in English and AfrikaansDuties and Responsibilities:Addressing customer enquiries, concerns, and complaintsHandle escalated issues and ensure customer satisfactionTraining, scheduling, and supervising rental agents and other staff membersOversee the fleet of rental vehiclesEnsure that rental vehicles meet safety standards and regulatory requirementsOversee compliance with insurance policies and rental agreementsManage vehicle reservations and allocations when short-staffedNegotiating contracts with corporate clients when requiredAdministrative duties include preparing reports, managing rental agreements etc#J-18808-Ljbffr