MFC Administration Specialist page is loaded MFC Administration Specialist Apply locations Pinelands time type Full time posted on Posted 7 Days Ago job requisition id JR-54268 Let's Write Africa's Story Together! Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this. Job Description In this role, you will form part of the Mass Foundation Cluster which is one of the largest customer-facing business segments in Old Mutual. Our vision is to be our customers' most trusted financial partner, passionate about helping them achieve their lifetime goals. Our mission is to enable positive futures for our customers, by bridging the gap between their resources and their financial service’s needs. Our primary goal is to facilitate access to financial solutions for our customers and to keep pace with their changing needs. Our target market is the low and emerging-middle income segments. This role utilises expert knowledge in the specific fields of administration/ product/ process to resolve technical problems, usually in support of administrative queries/issues. Adhering to deadlines and paying of commission for our Broker and Franchise Channel. This incumbent is individually accountable for achieving results through own efforts. This role utilises expert knowledge in the specific fields of administration/ product/ process to resolve technical problems, usually in support of administrative queries/issues. Adhering to deadlines and paying of commission for our Broker and Franchise Channel. Often acts as a point of escalation for matters with higher level of complexity than those handled by Administrators. May act as a coach for administrative staff. Often consulted for system enhancements and testing. Resolves technical and complex problems, especially in support of administrative queries/issues. Applies specialist knowledge in a focused role working with relatively complex information. Operational in nature. Liaising and assisting with the sales staff on any queries received Onboarding of brokers and franchise, and the maintenance thereof Processing and paying of commission to our broker and franchise channels Requirements Matric and 2 years experience in similar role Skills Accountability, Interpersonal Relationships, Results-Oriented, Teamwork Education Matriculation Certificate (Matric) (Required) Closing Date 21 May 2024 The appointment will be made from the designated group in line with the Employment Equity Plan of Old Mutual South Africa and the specific business unit in question. Old Mutual Limited is pro-vaccination and encourages its workforce to be fully vaccinated against Covid-19. All prospective employees are required to disclose their vaccination status as part of the recruitment process. Please refer to the Old Mutual’s Covid-19 vaccination policy for further detail. Kindly note that Old Mutual reserves the right to reinstate the requirement to vaccinate at any point if it is of the view that it is imperative to do so. The Old Mutual Story! Similar Jobs (1) MFC Administrator locations Pinelands time type Full time posted on Posted 7 Days Ago #J-18808-Ljbffr