Senior Business Systems Analyst OpportunityCape Town (Hybrid)About the CompanyThis expanding small to medium-sized enterprise (SME) in Cape Town is an authorized Microsoft Partner, specializing in full-stack solutions for Microsoft Dynamics 365 Business Central and related Microsoft Products like Power Platform. With a diverse client base spanning various industries both locally and internationally, they boast a certified team of consultants, developers, testers, business analysts, technical architects, and project managers.The Role and Work EnvironmentThe Senior Business Systems Analyst will join an international team embedded with a key client. This position offers a hybrid work model with 3 days in the office and 2 days remote. The team collaborates across South Africa, the UK, and India, with working hours aligning with UK times, typically ending at 6 PM local time in South Africa.The role demands familiarity with change control and documentation processes, adherence to strict ISO, SOX, and Data Protection controls. A typical day involves participating in scrum ceremonies, stakeholder meetings, and utilizing tools such as Google Docs, Microsoft Azure DevOps, Google Meet, and Microsoft Teams.The company values teamwork, technical proficiency, quality documentation, and effective communication. Full-time employees are required to pass at least one Microsoft certification annually, with support provided to achieve this goal.Key ResponsibilitiesLead analysis and delivery across the workstackContribute to IT roadmaps and business prioritizationDefine and uphold standards for analysis and change practicesRepresent IT with senior stakeholdersDrive collaboration across business, IT, and offshore delivery teamsDevelop and present key analysis documentationConduct full structured analysis including impact and technical analysis of changeManage stakeholder relationships and facilitate workshopsPlan and coordinate system changesManage team sprint backlog and create user storiesCoordinate testing and creation of scriptsProvide training and support handoverRequirementsBachelor's degreeExperience in delivering multiple projects in a matrix systems environmentStrong understanding of business finance and accounting processesStrong skills in facilitating requirements workshops and negotiating with stakeholdersAbility to uncover business needs, identify solution options, and present proposalsExceptional written and verbal communication skillsTarget-driven with a focus on business solution deliveryCollaborative team playerWillingness to travel to UK and Asia offices if requiredSelf-organizing and customer-focusedUnderstanding of data governance frameworks and ITIL processesERP knowledge, particularly Microsoft Dynamics 365 Business Central (preferred)Strong analytical and problem-solving abilitiesProficiency in advanced Google Sheets and Microsoft ExcelExperience with Microsoft Azure DevOps for sprint planningJoin this dynamic team in Cape Town and contribute to delivering high-quality Microsoft solutions in a collaborative, growth-oriented environment. The role offers the opportunity to work on innovative projects in the post-graduate financial training industry while developing expertise in cutting-edge Microsoft technologies.#J-18808-Ljbffr